Guest Relations Specialist
Steele Brands Management LLC
Description SteeleBrandsManagementistheSupportCenterforCrisp&GreenandPuralima,twofast-casualconceptsbuiltaroundfresh,feel-goodfood.Wesupportcorporateandfranchiserestaurantsacrossmultiplestates.AsourGuestRelationsSpecialist,you’rethevoiceoftheguestforbothbrands.Youmakesureeveryguestwhoreachesoutfeelsheard,andyouturnwhattheytellusintobetterexperiencesinourrestaurants. Whatyourweeklookslike About50%:respondingtoguestfeedback,reviewsandloyaltyquestions,andmakingitrightwhensomethinggoeswrong About30%:supportingourrestaurantteamswithhospitalityresources,fieldfeedbackfollow-upandtrainingmaterials About20%:trackingtrendsandreportingwhatguestsandteamsaretellingus Whatyou’lldo Guestrelationsandrecovery Respondtoguestfeedback,reviews,webcommentsandsocialreferralswithinourservice-levelexpectations. Resolveguestconcernswiththoughtful,personalrecoverythatbringsguestsback. Handleloyaltyquestions,includingpointadjustments,accountissuesandrewardredemptions. EscalatecomplexconcernstotherightfieldandSupportCenterleaders,andfollowthroughtoresolution. Keepaccuraterecordsofguestinteractions,andflagduplicateorfraudulentclaims. Restaurantsupport Beago-tohospitalityresourceforGeneralManagersandrestaurantteams. Collectandorganizefeedbackfromfieldteams,spotrecurringissues,andworkwithotherteamsonlastingfixes. Keephospitalitytrainingmaterials,jobaidsandresourcelibraries(SharePoint)current. ContributeguestandhospitalitycontenttofieldcommunicationssuchasWeeklyUpdatesandCRISPFocus. Coordinatelogisticsforguest-facingtestsandpilotprograms. Insightsandreporting Trackguestexperiencemetricsandtrendsacrossrestaurantsandmarkets. ShareregularreportsandclearrecommendationswithOperations,Marketing,Trainingandleadership. Helpbuildguestexperiencescorecardsanddashboards. Whyjoinus Medical,dentalandvisioninsurance 401(k) Paidtimeoff MealdiscountsatCrisp&GreenandPuralima Asmall,growingSupportCenterwhereyourworkisvisibleandyourideasgetused Requirements Whatyoubring 2+yearsinguestrelations,customerexperience,hospitalityorrestaurantoperations Restaurant,retailormulti-unitexperiencestronglypreferred Excellentwriting:youcanturnanupsetguestintoaloyalonebyemail Calm,empatheticproblem-solvingwhenconversationsgettough Organized,detail-orientedandcomfortablejugglingprioritiesinafast-pacedenvironment Abilitytospotpatternsinfeedbackandturnthemintopracticalrecommendations MicrosoftOfficeskills;experiencewith[guestfeedback/loyaltyplatform]orsimilartoolsisaplus #J-18808-Ljbffr
$19 - $23.75 per hour
Customer Experience Supervisor As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company ...SuggestedHourly payWorldwideShift work$75k - $80k
Customer Success Manager Note: This is a fully remote opportunity with 20% travel required. Join ProCareHR/Go Icon as a Customer Success Manager! Go Icon powers resident and family engagement for senior living communities through communications, digital signage, activity...SuggestedTemporary workRemote work$85k - $100k
...satisfaction and long-term retention. What We're Looking For: Bachelor's degree in Business Administration, Human Resources, or related field. Minimum 3 years of experience in client/account management. Minimum 3 years of HR-related experience (payroll,...SuggestedTemporary workLocal areaRemote work$75k - $80k
...genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to...SuggestedFull timeTemporary workLocal areaRemote workProcare HR
Minnetonka, MN19 days ago$65k - $80k
Start Date: Immediate Location: On-Site, 5000 23rd Ave N, Plymouth, MN 55447 Compensation: $65,000 - $80,000 + Equity Overview For over 45 years, CSI has been a trusted leader in testing and certifying controlled environments. Originally focused on Minneapolis...SuggestedFull timeImmediate startShift workScientific Safety Alliance
Plymouth, MNmore than 2 months ago$112k - $197k
...optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. U.S. pharmacy related experience Primary Location... 150 WESTERN AVE NW, FARIBAULT, MN 55021-4504, United States of America Walmart and its subsidiaries...Full timeTemporary workPart timeRelocation package- ...support senior leadership in executing daily operations, ensuring operational excellence and providing exceptional service to our guests. Your main responsibilities will include completing tasks to keep the restaurant running effectively and coaching/developing team members...Full timeImmediate startFlexible hoursShift work
Chick-fil-A
Plymouth, MNmore than 2 months ago $25.62 per hour
...team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with... ...Key etc. Support F&B at a strategic level, ensuring dining-related guest insights, celebration details, and key preferences are shared...Hourly payWork experience placementWork at officeLocal areaWorldwideNight shiftWeekend workAfternoon shiftFour Seasons Hotels Limited
Minneapolis, MN1 day ago$130k - $140k
Who is Keyva? We exist today so you can thrive tomorrow. This means we do everything we can to provide services and expertise that go beyond IT. We work hard to simplify your technologies, to free up time so you can focus on what matters most - your business and delivering...Work at officeEvolving Solutions
Hamel, MN2 days ago$50k - $54k
...Guest Relations ManagerAt the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve...American Cancer Society
Minneapolis, MN3 days ago- ...of software including Word, PowerPoint, Excel and Outlook (or related e-mail system) Ability to interpret standards, specifications... ...as needed - minimum 50% travel Legrand is the global specialist in electrical and digital building infrastructures. Its comprehensive...Temporary workWork at officeLocal areaRemote workWork from homeWorldwideHome officeLong distanceFlexible hours
Legrand AV, Inc.
Minnetonka, MN1 day ago - ...of software including Word, PowerPoint, Excel and Outlook (or related e-mail system)Ability to interpret standards, specifications,... ...travel as needed – minimum 50% travelAbout UsLegrand is the global specialist in electrical and digital building infrastructures. Its...Temporary workWork at officeLocal areaRemote workWork from homeWorldwideHome officeFlexible hours
Finelite
Minnetonka, MN19 hours ago $28 - $33 per hour
...years of experience in facilities maintenancePreferredAssociate's or Bachelor's degree in Facilities Management, Engineering, or a related fieldMinimum 5+ years of experience in facilities maintenance, preferably within a large industrial or manufacturing environmentCertifications...Hourly paySeasonal workH1bLocal areaImmediate startFlexible hoursVeolia | France
Minnetonka, MN2 days ago$75k - $100k
...agreements and ongoing support contracts. WHAT YOU SHOULD HAVE: ~ Associate's or Bachelor's degree in technology, business, or related field, or equivalent experience. ~2-5+ years of experience in account management, sales, or project management within the...Base plus commissionOngoing contractFull timeContract workTemporary workWork at officeMonday to FridayContinua Interiors
Plymouth, MN4 days ago- ...Midwest, where every experience is thoughtfully curated and every guest interaction is defined by discretion, personalization, and... ...techniques to up sell services and retail.Maintains good customer relations by using guest name throughout interactions, by keeping abreast...Work at officeShift work
Sage Hospitality
Wayzata, MN3 days ago - Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share...Work at office
FM Corporation
Plymouth, MN1 day ago $72k - $90k
...second year of employment. Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law. MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision...Full timeWork at officeRemote workVisa sponsorshipWork visaShift workMedical Information Technology, Inc.
Minnetonka, MN3 days ago$70k - $90k
...approach and process. WHAT YOU SHOULD HAVE: ~5-10+ years of proven sales or design success in commercial office furniture or related industry. ~3-5+ years of healthcare sales experience. ~ Bachelor's degree in business, marketing, design, or related field. ~...Full timeContract workTemporary workWork at officeMonday to FridayContinua Interiors
Plymouth, MN2 days ago$60k - $80k
...summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description Qualifications Qualifications: Associates degrees in Marketing,...Full timeSt Croix Hospice
Minnetonka, MN4 days ago$80k - $125k
...00 and $125,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure...Contract workLocal areaePlus Technology, inc.
Plymouth, MN1 day ago$65k - $105k
...Business Reviews. Ultimately responsible for results of sales team (Account Coordinator and Customer Service Representatives) actions relative to assigned accounts. Lead sales team accordingly to: • Ensure optimum service to accounts including coordination with...Minimum wageContract workLocal areaUS Foods
Plymouth, MN3 days ago$16.16 - $20.66 per hour
...Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. One year of related experience required with customer service preferred. Medical background (veterinary technician, human healthcare, pharmaceutical...Hourly payLocal areaShift workAfternoon shift$60k - $65k
...capital expenditures, and resource allocation. What we're looking for: ~5+ years in facility maintenance management or a related technical field. ~ High school diploma or GED required; associate's or bachelor's degree in engineering or facility management...Full timeFor contractorsWork at officeLancer Hospitality
Minnetonka, MN1 day ago$31 - $38 per hour
BIGOS MANAGEMENT IS PROUD TO BE NAMED A STAR TRIBUNE TOP WORKPLACE IN 2026 FOR THE 12thTIME LOCATION Mallard Ridge - Maple Grove, MN (279 Units) HOURS Monday - Friday: 8:00am-4:30pm Every 6 weeks on call Scheduled dates and hours subject to change...Temporary workImmediate startMonday to FridayBigos Management
Wayzata, MN3 days ago$5,000 per week
The Model (Why Top Sales Professionals Join Us) At GHA Technologies, you don’t just close deals—you: ✅ Prospect and win new accounts ✅ Keep and grow those accounts for years ✅ Build a recurring, compounding income stream This starts as a hunting role Then...Full timeCurrently hiringDay shiftGHA Technologies, Inc
Hamel, MN1 day ago$68.1k - $87.2k
Location: Wayzata Pay - $68,100 - $87,200 per Year. About Us: Sport Clips is on the lookout for a motivated and experienced Assistant Salon Manager to join our dynamic team. If you're a licensed hair stylist with a fiery passion for the beauty industry, exceptional...Afternoon shiftSportsclips
Wayzata, MN19 hours ago$73.5k - $126k
...and broker insights Required Qualifications ~ Bachelor's degree in Business, Marketing, Healthcare Administration or related field (or equivalent work experience) ~5+ years of experience in health insurance sales, account management, or broker relations,...Work experience placementWork at officeRemote workMedica
Minnetonka, MN6 hours ago- ...equivalent technical degree is required. Minimum 7 years' experience in operational technology sales, marketing, operations or related fields applying Control System and Microgrid solutions Demonstrated experience breaking into new accounts and establishing vertical...Temporary workLocal areaRemote workWork visa
- ...improvement initiatives for both ADP and clientsExperience:• Minimum 8 years of experience in client success, relationship management, or a related operational role • Demonstrated track record of building strong client relationships and driving retention across medium to large...Permanent employment
ADP - Automatic Data Processing, Inc
Victoria, MN19 hours ago - Job Description Senior Commercial Lines Account Executive Hybrid Opportunity | Forest Lake, MN Are you a seasoned Commercial Lines Account Executive who enjoys building relationships, managing complex accounts, and providing exceptional client service...
gpac
Minnetonka, MN1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Relations Specialist. Be the first to apply!
