Administrative Team Lead

Job Full Description

Express Employment Professionals is seeking an Administrative Team Lead for a respected local healthcare organization.


This is a great opportunity for an experienced administrative professional who enjoys leading others, developing team members, and creating exceptional patient experiences. You'll lead a talented team of Administrative Assistants while helping to support efficient operations, staff development, and outstanding customer service.


Key Responsibilities

• Lead, train, mentor, and support Administrative Assistants across multiple office locations.
• Develop and maintain training materials and onboarding programs for new team members.
• Create and manage team schedules.
• Assist with implementing administrative policies and procedures.
• Promote a positive, professional, and customer-focused environment.
• Support patient financial consultations and administrative processes.
• Maintain strong communication with providers, referral offices, patients, and staff.
• Collaborate with leadership on training initiatives, process improvements, and special projects.
• Utilize practice management software and other administrative systems to support daily operations.

Qualifications

• Associate's or Bachelor's degree in a related field, or equivalent experience.
• Minimum of three years of administrative, supervisory, or management experience.
• Strong leadership, communication, and organizational skills.
• Proficiency with Microsoft Office applications.
• Ability to manage multiple priorities while maintaining a high level of professionalism and customer service.

Why You'll Love This Role
This position offers the opportunity to make a meaningful impact by leading a dedicated administrative team, helping staff grow and succeed, and contributing to a positive experience for patients and providers alike.

Dubuque, IA
2435
1701 John F Kennedy
Dubuque, IA 52002