Project Manager/Agile Coach

Project Manager/Agile Coach- 70% PM, 30% Agile Coach Duration: 12 Months Location: Charlotte NC Project/program exp Financial services exp Executive communication Payment background Agile Coach exp Job Description: Lead end-to-end project management across one or more critical Payment Operations programs Drive execution of key deliverables including: Project plans, milestones, and dependency management Defect tracking, issue resolution, and risk mitigation Operational Readiness Reviews (ORR) and governance checkpoints Ensure alignment to enterprise change management and control standards Provide status reporting and executive-level communications (SteerCo, OC, leadership forums) Drive timely completion of control deliverables and remediation activities Maintain strong risk visibility and proactive escalation of delivery issues Improve delivery predictability, transparency, and speed through agile methodologies Act as an Agile coach and change agent across the portfolio Coach program teams, product partners, and stakeholders on: Agile principles and best practices Roles and responsibilities (PO, Scrum Master, delivery leads) Effective ceremonies and governance in an agile context Identify and remove impediments to agile adoption Support development of a scalable agile delivery model within Payments Operations What are the top 3 to 5 skills, experience or education required for this position? Hands-on experience with Agile/Scrum delivery models in enterprise environments Experience serving as an Agile coach or transformation lead Familiarity with payments processing, operations, or financial services transformation initiatives Experience supporting regulatory or industry-driven programs (e.g., ISO20022) Prior experience in financial services or previous employment with client considered a requirement or an asset? Requirement Years of Experience Required? 8 plus years of project/program management experience in large, complex organizations Proven experience delivering in regulated environments (financial services preferred) Demonstrated success managing multistream, cross-functional initiatives Strong knowledge of: Project delivery frameworks (waterfall and hybrid models) Risk, control, and governance processes Excellent stakeholder management and executive communication skills Interview Process: How many rounds of interviews and length of the interviews? 1 interview will be scheduled for 45 minutes Type of interview (video, phone or onsite)? Video/phone Approved Physical Work Location(s) - Specific address(s) needed Are there other locations where this person could sit? Charlotte location 1525 W WT Harris Blvd. Charlotte NC #J-18808-Ljbffr ThemeSoft