Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Director, Customer & Product Ops — Remote AI-Driven Support

Torsap Thai Kitchen

Newark, CA
  • Remote job

Experian Health is seeking a Director of Customer and Product Operations Support for the Claims Source product in a role that oversees advanced technical support, client satisfaction, and process optimization. You will guide automation, AI-enabled enhancements, and mentor a team of specialists to deliver high-quality support, while collaborating with clients and internal teams to promote product effectiveness. #J-18808-Ljbffr Torsap Thai Kitchen

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Director, Customer & Product Ops — Remote AI-Driven Support in Newark, CA vacancy
  • $160k - $320k

     ...OpportunityNutanix is seeking a Product Manager or Senior...  ...evolution of our Customer Success Platform,...  ..., enabling data-driven decision-making...  ...is shaping our AI strategy,...  ...including experience supporting executive-level decision...  ...the benefits of remote work with the... 
    Remote work
    Work at office
    Relocation package
    3 days per week

    Nutanix

    Durham, NC
    1 day ago
  • Paubox is a US-based, fully remote company seeking a Director of Customer Success to modernize our...  ...operation and lead AI-driven initiatives for onboarding...  ...oversee implementation, support, and customer success...  ...Marketing, Operations, and Product to surface customer... 
    Remote job

    Rippling, Inc.

    New York, NY
    3 days ago
  • $186.1k - $300.55k

     ...Over 1.5 million customers and more than a...  ...ll doAs a Lead Product Manager on the...  ...to the Sr. Director, Application Product...  ...usage, and support systemsDefine and...  ...transparent, ROI-driven backlog and...  ...in-office and remote work. Access to...  ...meaningful work on AI/ML products, B2... 
    Remote work
    Contract work
    Work at office
    Local area
    2 days per week

    DocuSign

    San Francisco, CA
    2 days ago
  •  ...an exceptional Senior Director of Product Management for the EU...  ...region to lead Nitro's AI-native data platform strategy...  ...will advocate for EU customers across multi-country...  ...compliant, data-driven features that empower...  ...leadership and execution in a remote-first, global... 
    Remote work

    Veeva Systems, Inc.

    New York, NY
    14 hours ago
  • $150k - $170k

     ...Director, Product & Customer Success Fully Remote (Eastern or Central Time Zones preferred) Peregrin Services, a leader in business process automation...  ..., we develop smart, scalable technology that supports credit card issuers and other lenders nationwide.... 
    Remote work
    Full time

    Peregrin

    United States
    1 day ago
  • saas.group's Prerender brand seeks a Senior Customer Success Manager to own retention for an enterprise and mid-market book, using...  ...and indexing topics into business outcomes, and partner with Product, Support and Marketing to continuously improve. You will build trusted... 
    Remote job

    Greenhouse Software, Inc.

    New York, NY
    14 hours ago
  • $129k - $161.3k

    # Senior Product Manager, AI ReceptionistBoulevardRemoteUnited StatesProduct...  ...businesses. We empower our customers to give their clients more of...  ...vacation day policy. • Fully remote so you can choose where you...  ...planning resources and specialized support programs. • Equity: get... 
    Remote work
    Local area
    Work from home
    Flexible hours
    Night shift

    Coinscapture

    Brooklyn, NY
    1 day ago
  • $221.2k - $387.1k

     ...Today, ServiceNow is the AI control tower for...  ...technology to over 8,100 customers, including 85% of the Fortune...  ...innovation in our products. This role is part of our...  ...learn about, adopt, support, and maximize the value...  ...Work personas (flexible, remote, or required in office)... 
    Remote work
    Work at office
    Immediate start
    Flexible hours

    ServiceNow

    Santa Clara, CA
    4 days ago
  • $92k - $150k

     ..., order tracking, AI predictive delivery...  ...to reduce customer support inquiries, deliver...  ...with an engineering-driven, internationally distributed...  ...for eCommerce and product expertise to...  ...clients, product, ops, and engineering teams...  ...Setup : We're a remote-first team,... 
    Remote work
    Work at office
    Local area
    Work from home
    Worldwide
    Flexible hours

    AfterShip

    Austin, TX
    5 days ago
  •  ...About Customer Portal Customer Portal exists...  ...make Veriff’s product sell itself. The...  ...needed to support our growth and company...  ..., GTM, Fraud Ops and Design. Be the...  .... Champion AI internally,...  ...innovative growth-driven organizations helping...  .... #SPBTAL #LI-Remote Jobicy... 
    Remote work
    Full time
    Work from home

    Veriff

    Remote
    a month ago
  • $200k

     ...the leading AI company revolutionizing...  ...launching production-ready AI...  ...all of our customers, including our...  ...Product, and Ops to ensure a smooth...  ...post go-live support to include...  ..., results driven customer influencer...  ..., VP, and Director-level...  ...work options (remote and hybrid)... 
    Remote work
    Live in
    Work at office
    Flexible hours

    Trunk Tools

    United States
    3 days ago
  •  ...Atlanta, GA is seeking a Global Head of Customer Support to lead a multi-tier support organization...  ...customer experience, and leveraging AI for efficiency. Candidates should have 1...  ...proven success record. The company offers remote work options, competitive compensation,... 
    Remote job

    TeamViewer

    Atlanta, GA
    2 days ago
  •  ...is searching for a Global Head of Customer Support to lead and enhance their worldwide...  ...organization across a multi-product SaaS portfolio. The ideal candidate...  ...and enhancing efficiency through AI and automation. This is a remote role with a competitive compensation... 
    Remote job
    Worldwide
    Flexible hours

    TeamViewer

    Chicago, IL
    1 day ago
  • Cloudbeds, a fully remote global team, is seeking a Director of Customer Support to lead the worldwide operation and own guest experience when needed most. You will drive first contact resolution, reduce resolution times, and raise CSAT while keeping the customer experience... 
    Remote work
    Worldwide

    Cloudbeds

    Dallas, TX
    3 days ago
  • $192.5k - $240.6k

     ...is the Business AI company. Our sovereign...  ...worker to boost productivity and help...  ...member of Uniphore’s Customer Success team, the Director of AI Customer...  ...AI and data-driven solutions across...  ...leave policies to support employees through...  ...- Los Angeles - Remote (inactive)Uniphore... 
    Remote work
    Full time
    Casual work

    Uniphore

    Los Angeles, CA
    1 day ago
  • Job Overview As the Director, Customer and Product Operations Support of Claim Source, you will report to Experian Health...  ...efficiency through automation and AI enabled enhancements. You will lead...  ...work environment, ability to work remote ~Flexible time off including volunteer... 
    Remote work
    Full time
    Flexible hours

    Apexcaretalentsolutions

    Newark, CA
    8 days ago
  • Toptal is seeking a customer-centric Senior Product Manager to drive AI-driven product initiatives across our platform. You will lead a cross-functional team of...  ..., designers, and fellow PMs in a fast-paced, fully remote environment, using data and user research to shape... 
    Remote job

    Toptal

    New York, NY
    2 days ago
  • Capital One Shopping is seeking a Senior Manager, Product Management to own and accelerate consumer growth across Shopping’s experiences. This role emphasizes AI-driven product leadership, data fluency, and cross-functional collaboration with engineering to rapidly test... 
    Remote job

    Capital One

    Mc Lean, VA
    4 days ago
  • Palo Alto Networks, Inc. seeks a Senior Product Manager for Chronosphere to bridge customer needs with engineering, delivering observability features in a deeply technical, AI‑driven environment. You will define roadmaps, drive testing hypotheses, and lead cross‑functional... 
    Remote job

    Palo Alto Networks, Inc.

    Brooklyn, NY
    4 days ago
  •  ...the Kubernetes-native AI infrastructure company,...  ...to deliver composable, production-ready developer platforms...  ...complexity of AI-driven workloads, Mirantis delivers...  ...Mirantis ensures that customers retain full control of...  ...reference architectures; support strategic accounts as the... 
    Remote work

    Mirantis

    Austin, TX
    4 days ago
  • $110k - $181.03k

     ...is looking for a Digital Product Manager (AI-Powered Customer Experiences) based in United...  ...leadership with data-driven decision-making and experimentation...  ...qualifications. Fully remote work arrangement within...  ...(AI) tools to support parts of the hiring process... 
    Remote job
    Full time

    jobgether

    United States
    1 day ago
  •  ...broader network of engineering, AI, and product expertise. Curveglass...  ...enterprise or data products where customers require meaningful...  ...software you build directly supports business decisions. Direct...  ...how you solve problems. Remote-first culture: Work from anywhere... 
    Remote work
    Full time
    Flexible hours

    AE Studio

    Brazil
    9 days ago
  •  ...is a global leader in AI-driven cybersecurity, helping...  ...era of AI. Today, our customers depend on us to stay ahead...  ...Services, Support, and Renewals, bringing...  ...Please note: this is a remote position with expectations...  ...security operations. Use product usage, engagement, and... 
    Remote work
    Local area

    Darktrace Limited

    United States
    2 days ago
  • $125k - $135k

     ...the world's first Customer Experience Automation...  ...powers vertical AI Agents tailored for...  ...the bridge between product expertise and customer...  ...outcomes—and to support the adoption of Ushur...  ...we foster a values-driven culture that prioritizes...  ...autonomy. Fully remote roles are available... 
    Remote work
    Work at office
    Local area
    Flexible hours

    Ushur

    Santa Clara, CA
    3 days ago
  •  ...Success Manager Remote - Germany...  ...transformation so customers can be more agile,...  ...of work is Human + AI and are building an...  ...security challenges. Driven by deep customer obsession...  ...of Zscaler products and contribute to...  ...Collaborate with Sales, Support, and Product teams... 
    Remote work
    Work at office
    Local area

    Zscaler

    United States
    5 days ago
  • $194k - $291k

    Amplitude is the leading AI analytics platform...  ...over 4,700 customers—including Atlassian...  ...—build better products and digital experiences...  ...first and outcome-driven from presales...  ...Adoption/Surrogacy support, Back-up Child Care...  ...commission)#LI-GF1#LI-Remote#LI-HybridBy applying... 
    Remote work
    Work at office
    Home office

    Amplitude

    New York, NY
    3 days ago
  •  ...Technical Customer Success Manager At Miovision...  ...advanced traffic AI, Miovision's...  ...All in to win: We're driven by a winning mindset...  ...Coordinate with the product team on documentation...  ...investment. Customer Support: Support customer...  ...subsidy, a remote work allowance, and... 
    Remote work
    Immediate start
    Flexible hours

    Miovision

    Seattle, WA
    3 days ago
  • $150k - $170k

     ...office, Monday and Friday remote. Additionally, this...  ...suite of financial products. We are seeking a talented...  ...meet the needs of our customers while driving business...  ..., and customer support, to ensure successful...  ...analytics to make data-driven decisions and continuously... 
    Remote work
    Temporary work
    Work at office
    Monday to Friday

    LendingTree

    Charlotte, NC
    5 days ago
  •  ...Energy RevolutionBecome a Senior Product Manager, Conversational AI & Customer Experience at Southern California...  ...Participation: Employees are expected to support emergency response and/or business...  ...of days with the option to work remotely on the remaining days.  Unless... 
    Remote work

    Edison International

    Rosemead, CA
    3 days ago
  • Andela is seeking a Senior Product Manager for the Talent Cloud Platform to own day-to-day operations, prioritize user needs, and maintain...  ...You will drive feature development, define metrics, and shape AI-driven enhancements that deliver tangible value to clients, partners,... 

    Andela

    New York, NY
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Director, Customer & Product Ops — Remote AI-Driven Support. Be the first to apply!