Revenue Cycle Analyst

Who We Are At Lucet, we are industry leaders in behavioral health, dedicated to helping people live healthy, balanced lives. Our purpose is to advocate for and improve the overall well-being of those we serve, through balanced treatment of the mind and body. When you join Lucet, you become a valued member of our team, serving more than 15 million people across the U.S. Our employees have a passion for helping others - and it shows. From entry-level employees to senior leaders, we are inspired by our members, putting them first in everything we do. From day one, you'll see firsthand the impact you have on our members, knowing you can make a true difference in their lives. Why Join our Team At Lucet, we’re committed to creating a workplace where top talent thrives both personally and professionally. We offer a dynamic, mission-driven environment where your work has real impact, your unique background and experience are valued, and no two days are alike. If you’re passionate about meaningful work and delivering impactful results, we encourage you to apply! We support our team with a competitive compensation and benefits package, including:

• Annual compensation between $61,000 - $70,000, PLUS an annual performance-based, discretionary incentive.
• *Compensation is dependent on non-discriminatory factors including but not limited to an applicant's skills, education/degrees, certifications, prior experience, market data, and other relevant factors.
• Comprehensive health benefit options: Medical, dental, and vision coverage
• 401(k) with competitive employer match
• Company-paid life and disability insurance
• Paid parental leave and wellbeing incentives
• Generous paid time off, including volunteer time
• Flexible spending accounts for healthcare and dependent care
• Professional development opportunities and tuition reimbursement
• Remote work flexibility (role-dependent)
• Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued.

At Lucet, your work will directly support our mission to improve behavioral, physical, and social health—one member at a time. What You Will Do - Essential Functions The Revenue Cycle Analyst supports the full revenue cycle continuum, spanning front-end, mid-cycle, and back-end functions, while providing data-driven insights to improve revenue integrity, operational efficiency, and financial performance. This role combines hands-on revenue cycle execution with analytics and reporting responsibilities, enabling accurate reimbursement, identifying performance trends, and supporting continuous improvement across billing operations and workflows

• Revenue Cycle Operations
• Managed full revenue cycle processes (insurance verification through A/R follow-up), ensuring accurate, timely claims submission and compliance with payer requirements.
• Resolved denials and billing issues, maintained detailed documentation, and supported high-volume workflows with strong accuracy and adherence to standards.
• Reporting and Data Management
• Create and manage reports and dashboards, ensuring data accuracy while monitoring KPIs to identify risks and performance issues.
• Analyze financial and operational data (e.g., denials, A/R, payer trends) to uncover root causes and deliver actionable insights for improvement.
• Systems, Process Improvement & Operational Support
• Supported and optimized EHR and billing systems, identifying workflow inefficiencies and implementing process and system improvements.
• Provided operational support across revenue cycle functions, enhancing system configuration, reporting, and ensuring continuity of business operations.

Who You Are

• Required Qualifications
• Bachelor's degree in healthcare administration, business, finance, or a related field OR equivalent combination of education and experience.
• 3+ years of experience in revenue cycle operations, billing, analytics, or related within a healthcare services environment.
• Demonstrated knowledge of front-end, mid-cycle, and back-end revenue cycle operations and how each function impacts overall reimbursement performance.
• Experience with EHR and practice management / billing systems, including the ability to support system configuration and workflow optimization.
• Understanding of payer requirements, regulatory standards, and compliance as they relate to billing and claims operations.
• Strong attention to detail with focus on accuracy and compliance
• Analytical skills with the ability to interpret data and identify trends
• Strong problem-solving and organizational skills
• Ability to pass a background check upon hire and throughout employment which includes: County and Federal Criminal Records Search - felonies and misdemeanors ; InstaCriminal Multi-State Alias

Search - National Sex Offender Registry, Multi-State Criminal Database, SSN validation and trace, and Most Wanted Lists (OFAC); Excluded Parties List System (EPLS)/SAM search - individuals/entities debarred, suspended, or otherwise excluded from receiving federal contracts, subcontracts, or federal assistance; Education Verification; Employment Verification; FACIS Level I - Sanctions or exclusions for federal and state healthcare programs; 10-panel drug screening; and E-Verify: Lucet does not use E-Verify to pre-screen applicants and complies with federal regulations prohibiting discrimination based on national origin or citizenship status * Someone who embodies our values by:

• Serving everyone with compassion and leading with empathy.
• Stepping up and creating value by taking charge and acting when there is an opportunity.
• Adapting in a changing world by recognizing our responsibility to be agile and respond quickly.
• Nurturing growth and belonging by respecting and celebrating everyone for who they are.
• Competencies
• High attention to detail with strong organizational and problem-solving skills.
• Strong analytical thinking with ability to translate data into actionable insights
• Attention to detail with a focus on accuracy and data integrity
• Serve everyone with compassion and lead with empathy.
• Step up and creating value by taking charge and acting when there is an opportunity.
• Adapt in a changing world by recognizing our responsibility to be agile and respond quickly.
• Nurturing growth and belonging by respecting and celebrating everyone for who they are.
• Responsible with a high level of integrity and ethical standards
• Intuitive nature to identify compliance irregularities
• Excellent communication and interpersonal skills, with the ability to collaborate across teams.

* Working Conditions:

• High-speed internet service (cable or fiber optic) with minimum download Speed of 20 Mbps, Upload Speed of 5 Mbps, and Maximum Latency of 100 milliseconds (must be installed before starting) required.
• Frequent use of computer and phone systems
• Must be able to constantly remain in a stationary, sitting position, communicate and exchange information with others, inspect information, perform repetitive motions with arms and fingers, interpret data, problem solve, make decisions, organize and plan, and maintain a positive and professional attitude in all situations.
• Work is performed from home with company-provided equipment. Sitting for long periods of time is expected and use of fingers and hands for typing is necessary.
• A quiet workspace with minimal background noise for calls.

We encourage applicants from a variety of backgrounds and experiences to apply, especially those who can demonstrate how their unique qualifications and skills align with the requirements of this role and support our mission to improve whole-person health. This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain open an extended period of time with no set end date based on the level of interest.