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Senior Manager, CFC CRM Product Manager

$124.4k - $207.4k

Pfizer Inc

Senior Manager overseeing end-to-end CRM platform strategy and delivery for Pfizer's field sales organization globally. This high-visibility role shapes next-generation, AI-enabled technology solutions while partnering with stakeholders across sales, medical, and access functions to drive business impact.

Responsibilities

  • Develop and own CFC CRM roadmap identifying technology enhancements aligned to business objectives
  • Forge stakeholder relationships to translate field colleague needs into prioritized enhancement opportunities
  • Lead customer-facing demonstrations tailored to sales, medical, and KAM personas for requirements gathering
  • Partner with UX, design, and delivery teams to concept, plan, build, and deploy new platform features
  • Quantify business impact of enhancements and devise measurement and reporting approach

Requirements

  • Bachelor's degree required; Master's degree preferred
  • 5+ years as product manager owning commercial products sold to external customers or B2B/B2C technology companies
  • Experience navigating healthcare data privacy and regulatory compliance at scale
  • Demonstrated ability to integrate sales and marketing technology across multiple channels
  • Strong analytical skills with capability to make data-driven prioritization decisions across stakeholder groups
  • Proven track record leading complex, large-scale business initiatives with cross-functional teams
  • Experience with Salesforce, Veeva, or Life Sciences Cloud platforms preferred
Vacancy posted 7 days ago
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