Solution Architect, ALM

Job Title Solution Architect, ALM Location USA (remote) Responsibilities Client Engagement & Discovery: Collaborate with sales and account management teams to lead deep client discovery, perform business process analysis, and conduct customized solution demonstrations. Architectural Solution Design: Create detailed, profitable, and secure technical designs encompassing hardware, software, and system integration components built to scale. Proposal & Contract Development: Support the end‑to‑end sales lifecycle by translating technical architectures into clear client‑facing proposals, RFP and variant procurement documents (RFx), contracts, and Statements of Work (SOW). Stakeholder Management & Revenue Support: Partner cross‑functionally with clients, product managers, and engineers to maintain alignment and assist in pre‑sales activities that achieve revenue growth targets. Project Oversight & Risk Assessment: Oversee the implementation of proposed architectures, mitigate technical risks, manage external vendor relationships, and provide post‑implementation support to ensure total client satisfaction. Qualifications 3–5 years of experience in Technical and Pre‑Sales engineering roles (experience in the service or outsourcing industry is preferred). Strong knowledge of Information Technology Asset Management solutions across both corporate end‑user and data center environments, and familiarity with the commercial IT hardware market sector. Proven ability to construct complex Business‑to‑Business solutions, handle system integrations, and work with enterprise platforms such as ServiceNow. Exceptional communication and presentation skills, with the ability to translate technical concepts and financial models for both technical and non‑technical audiences. Bachelor’s degree in a Business, Technical, or related field of study. Flexibility to travel at least 10% of the time (up to 25% during peak periods) per month. Benefits Remote work with occasional travel. Comprehensive health, wellness, and retirement plans starting on the first day of employment. Flexible vacation and schedules to support personal and professional well‑being. Ongoing training, corporate learning resources, and internal advancement opportunities on a global scale. Competitive salary and a comprehensive company‑wide benefits package. See the Supplement to learn more about Equal Employment Opportunity. #J-18808-Ljbffr Iron Mountain Incorporated