Case Management Assistant

Case Management Assistant - 172838

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

The Case Management Assistant responsibilities include:

• Assists with completing tasks necessary to facilitate patient and family access to agencies, transportation, and services within and beyond acute care
• Responsible for assisting with distributing regulatory documents to identified patients
• Educating patients about the appeal process related to their discharge
• Performing multiple activities that support a seamless transition of patients from the inpatient hospital setting, using current knowledge of hospital processes and community service
• Requires frequent contact with patients and patient representatives including but not limited to hospital staff, community resource agencies and payor representatives

Position details:

• Location: Winter Haven Hospital - Winter Haven, FL
• Status: full time
• Schedule: Monday - Friday 8:00 AM - 4:30 PM
• Weekend Requirement: Occasional
• On Call: No

Education:

• Required High School or Equivalent
• Preferred Associate's

Experience:

• Required 1 year in Medical Related Field OR
• Required 1 year Customer Service skills

Skills:

• Required customer service, interpersonal skills, written and verbal communication skills, computer/typing skills, ability to work independently with minimal supervision, ability to work within a team environment, critical thinking skills

Benefits:

• Benefits (Health, Dental, Vision)
• Paid time off
• Tuition reimbursement
• 401k match and additional yearly contribution
• Yearly performance appraisals and team award bonus
• Community discounts and more

Equal Opportunity Employer Veterans/Disabled