HVAC Service Manager

Commercial HVAC Service Manager

With Staff Management | SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment. We are seeking an experienced and driven Commercial HVAC Service Manager to lead and grow our service department. This pivotal role is responsible for operational excellence, profitable growth, and ensuring unparalleled customer satisfaction. You will oversee all day-to-day service operations, directly lead and mentor our field service team, and play a crucial role in business development by driving new account sales and strengthening client relationships. This is a Direct Hire position offering full benefits!

Perks & Benefits: Other on the spot perks, Medical / Dental Insurance, Life Insurance, Paid Time Off, Advancement Opportunities.

Shifts: 1st Shift. Employment Types: Full Time, Direct Hire. Pay Rate: $55.28 - $69.23 / hour.

Duties:

• Operations & Management: Oversee all aspects of commercial HVAC service operations, including maintenance, repairs, and emergency response.
• Sales and Business Development: Actively pursue and secure new commercial service accounts through prospecting, networking, and relationship building.
• Leadership & Team Development: Lead, train, and motivate service technicians, dispatchers, and coordinators to achieve departmental objectives.
• Customer Relations: Serve as a primary point of contact for key commercial clients. Respond to escalating service issues and ensure timely resolution.
• Financial & Administrative: Assist the Director with budgeting, forecasting, and financial reporting for the service department.
• Safety & Compliance: Enforce safety policies and procedures to ensure a zero-incident culture.

Position Requirements:

• Minimum 5-7 years of commercial HVAC experience, including 2-3 years in a supervisory or management role.
• Demonstrated success in HVAC service operations and new business development or sales.
• Strong understanding of commercial HVAC systems, maintenance agreements, and service delivery models.
• Proven ability to drive sales growth and maintain strong customer relationships.
• Excellent leadership, communication, and interpersonal skills.
• Strong business acumen with the ability to manage budgets, pricing, and profitability.
• Proficiency with service management and CRM software (e.g., Service Titan, or similar).
• EPA certification and HVAC licensing preferred.

Requirements: Background Check, Drug Test, Must be at least 18 years old., required education: HS Diploma or GED. Work Location: Tempe Mechanical, Tempe, AZ 85284. Job Types: Customer Service Rep, Supervisory, Management, Finance-Accounting, Maintenance. Industry: Manufacturing.