Account Executive - Cargo Sales

Account Executive - Cargo Sales United Airlines•Tampa, FL, United States Join United Achieving our goals starts with supporting yours. Grow your career, access top‑tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let’s define tomorrow, together. Description Find your future at United! We’re reinventing what our industry looks like, and what an airline can be from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward. Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry‑leading health plans and best‑in‑class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee‑led Business Resource Groups. Create what’s next with us. Let’s define tomorrow together. We’re not just in the business of transporting people. We’re also in the business of moving cargo. As a major provider of air freight services, our Cargo team transports everyday electronics and automotive parts, perishable goods, life‑saving organs, vaccines and even baby formula. In turn, we help keep businesses, communities and global economies running. With so many career options from Marketing to Finance, Logistics to Data Analytics, and more you can build a career within a career and gain exposure to many areas of our airline’s important role in the global supply chain. Join our team and watch your uniquely United career journey unfold. Key Responsibilities The Cargo Sales Account Executive is responsible for outside sales, account management and development to drive revenue growth and ensure customer satisfaction. He/she introduces cargo product into the market, maintains sales and a high standard of service to customers, and stays current on the competitive landscape to ensure a leadership role for United Cargo in the industry. Develop customer relationships into long‑term business relationships. Proactively solicit cargo business from existing and prospective accounts to achieve and exceed revenue goals. Make frequent in‑person sales calls and follow the Diamond model (relationship at different levels and with different departments). Responsible for mid‑term, long‑term and export selling, consignee sales and import sales. Create and maintain account profiles in United systems. Create awareness of all UA products and services in the area to magnify market influence and generate future sales. Build and maintain all‑around industry knowledge including freight forwarding, airlines and commercial sector. Stay current on competitive landscape, study market conditions to pinpoint new breaks, prospects and/or possible threats. Provide total and efficient service to accounts. Take ownership of account management and relationship management for assigned portfolio. Maintain a creative business‑development approach ensuring balanced advocacy for business and customer needs. Enhance cargo revenues by developing account business plans and forecasting. Facilitate Quarterly Business Reviews (QBR) as appropriate. Handle rate negotiations and implementation including ad‑hoc capability. Actively manage customer allotments, support network optimization tools and processes, and partner with Freight Accounting for rate/billing oversight. Manage a diverse range of customers who pose a high volume of needs/demands with diplomacy. Maintain an enthusiastic, solution‑oriented outlook. Take a proactive approach to problem solving, working closely with customers and/or colleagues to offer solutions, recommend changes or modifications. Be computer literate, ensuring accurate and compliant record‑keeping in designated systems (e.g., utilize Salesforce.com for documentation and to uncover sales opportunities). Promote emerging technology such as eUsage. Note: This role will be required to travel up to 50% of the time. Qualifications What's Needed to Succeed (Minimum Qualifications) Bachelor’s degree or 4 years of relevant work experience 2+ years of sales experience with direct customer contact or cargo customer service/sales experience Excellent written and verbal communication skills Communicates accurate information and ideas via a wide range of media and mediums to various audiences Knowledge of the competitive landscape Required to travel up to 50% of the time Must possess a valid, active driver’s license and have access to a reliable personal vehicle to travel to customer meetings throughout the region Must be legally authorized to work in the United States for any employer without sponsorship Must be able to obtain a SIDA badge issued by the Airport Authority and a US Customs Seal issued by US Customs and Border Protection Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position What Will Help You Propel From the Pack (Preferred Qualifications) United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact View email address on click.appcast.io to request accommodation. #J-18808-Ljbffr United Airlines