Assistant Manager, Operations

Assistant Manager, Operations

Los Angeles, California, United States

At Flight Club, we hope to bring our values to life through the passion of our employees. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers.

In this role, you will:

• Understand operations' daily goals and needs
• Proactively plan for all operational processes, appropriately scheduling and training associates
• Open and close operational procedures of the warehouse
• Manage supply inventory and supply replenishments
• Monitor quality control of the inbound, outbound, verification, and support processes
• Create and maintain clear and accurate operations documents/procedures for reference purposes
• Track and troubleshoot order issues
• Be an ambassador of GOAT's core values
• Assist in maintaining GOAT standards and promoting a positive on-site culture
• Inspire employees and invest in their growth and development

We are looking for:

• 2-5 years experience managing a team in an operational setting
• Must be analytical, possessing the ability to recognize issues and assess productivity
• Excellent written and verbal communication skills, ability to transfer his/her views onto others
• Highly organized individual with demonstrated attention to detail, and ability to train others
• A quick learner, a self-starter, and willingness (and ability) to handle the pressures of an increasing level of responsibility
• Knowledge of and love for sneakers is a plus, including familiarity with industry trends and resources
• Availability and willingness to work extended hours, including weekends and holidays, during peak periods to meet business demands
• Must be able to lift and move boxes (up to 35 pounds)

The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate's skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information.

Hiring Range:

$75,200 - $94,000 USD

GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of more than 60 million members across 170 countries.