Operations Strategist

Position Type:
Ops and Compliance

Date Posted:
5/21/2026

Location:
Operations and Compliance

Closing Date:
Until Filled
SUMMARY: The Operations Strategist supports the Operations and Compliance District Director by overseeing and aligning operational processes across all schools, ensuring compliance with district, state, and federal requirements, and improving the consistency and accuracy of operational practices at the school level. This role serves as a connector between school leadership, district operations teams, the Events & Actions writer, and key data systems. The Operations Strategist will monitor CCRPI-related metrics, support state reporting accuracy on the school level side (staff history, course maintenance, etc.), and perform light SQL/data tasks to support system needs. This position ensures that school operations run efficiently so that executive leadership can focus on strategic priorities.


ESSENTIAL FUNCTIONS: The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities and/or duties required; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.


1. Operational Oversight & Coordination

a. Provide district-level oversight and support to school administrators on operational processes, workflows, and compliance expectations.


b. Coordinate operational planning and execution between district Operations & Compliance and grade-band leadership, ensuring processes are implemented consistently and issues are escalated and resolved efficiently.


c. Analyze and refine operational systems to promote efficiency and consistency across K 12. d. Serve as a liaison between staff and the Events & Actions writer to ensure operational messaging is accurate, timely, and actionable.


2. Compliance & CCRPI Monitoring

a. Monitor compliance with all relevant GaDOE, SCSC, and district policies.


b. Lead ongoing review of CCRPI-related practices to ensure the district captures all possible points.


c. Verify that school-level processes align with state reporting and documentation expectations. d. Assist in data review submitted for state reporting for accuracy, completeness, and timeliness. 3. Data Systems & Light Technical Support

a. Assist with minor SQL queries or code adjustments to support district developers when appropriate.


b. Pull, merge, and analyze data for operational and compliance reports.


c. Work collaboratively with the Infinite Campus, state reporting, accountability, marketing, and technology teams to troubleshoot operational and data-related challenges.


4. Project & Executive Support

a. Support the Operations and Compliance District Director by managing operational tasks, follow-ups, timelines, and project execution.


b. Draft, edit, and route operational communications and documents, as needed.


c. Track the progress of operational district initiatives and ensure deadlines are met. d. Coordinate meetings, prepare materials, and maintain documentation systems as needed.


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5. Collaboration & Communication

a. Partner with school-level operations leaders to provide guidance, consistency, and support. b. Collaborate with district operational staff (registrars, state reporters, software/tech teams) to maintain accurate processes and records.


c. Support alignment between instruction, technology, accountability, and operational teams on shared initiatives.


Supervisory Responsibilities: This position may provide guidance to school-level staff as well as supervise and evaluate a team of direct reports.


Competencies: To perform the job successfully, an individual should demonstrate the following competencies: ? Adaptability/Flexibility: Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs.


? Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and conveys good news and bad. ? Teamwork: Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leaders to meet goals, welcomes new-comers, and promotes a team atmosphere. ? Professionalism: Be professional at all times in communications, appearance, work product, and in representing Georgia Cyber Academy in a positive manner.


MINIMUM REQUIRED QUALIFICATIONS:

? Bachelor's degree in Education, Business, Information Systems, Public Administration, or related field. ? At least three (3) years of K 12 school operations or compliance experience , preferably in a virtual or hybrid environment.


? Experience managing or coordinating multiple projects across teams.


? Proficiency with data systems (Infinite Campus, LMS/SIS platforms, or other K 12 systems). ? Ability to learn and perform light SQL tasks (queries, troubleshooting, minor edits). ? Strong verbal/written communication skills and high attention to detail.


? Demonstrated ability to build systems, processes, or organizational frameworks.


CERTIFICATES AND LICENSES:

? Desired GA PSC Teaching/Educational Certificate


? TKES/LKES credentialed


? Clear Fingerprint/Background Check Required


OTHER REQUIRED QUALIFICATIONS:

? Experience implementing technology platforms.


? Demonstrate strong technology skills


? Ability to create innovative and effective training materials.


? Experience using search engines (internet) for research projects


? Desire to research and learn new technology skills and platforms


? Demonstrate initiative and the ability to handle multiple tasks simultaneously


? Ability to interact positively with teachers, administrators, and support staff


? Possess knowledge of the school improvement process


? Must be an advocate for virtual learning and believe in the mission of Georgia Cyber Academy ? Knowledge of state and federal laws, and other pertinent laws regarding K-12 Education as they relate to applicable duties


? Familiarity with online learning environment


? Experience working with diverse student populations


? Proficient in MS Excel, MS Word, MS PowerPoint, Project, Visio, OneNote, and G-Suite. ? Ability to rapidly learn and adapt to new technologies and teaching platforms


? Ability to manage competing priorities with attention to deadlines


? Strong critical thinking, planning, and writing skills


? Ability to work independently as well as collaborate and communicate effectively within a team ? Ability to manage multiple projects within established deadlines


? Dependable, able to work under pressure and meet deadlines as required


? Demonstrates strong interpersonal skills using tact, patience, and courtesy


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? Excellent organization skills, including ability to incorporate methods and build systems that can be used across the district


? Excellent presentation and public speaking skills


? Excellent written and verbal communication skills


? Strong work ethic and self-motivation


? Ability to be flexible and adaptive to ensure excellent student outcomes


? Ability to problem solve independently and have a high level of organization


? Outstanding attention to detail


? Maintain a professional home office without distraction during 8-5 workday when working from home ? Consistent access to reliable high-speed internet


? Valid driver's license and availability of private transportation


? Ability to travel 20% of the time as required


DESIRED QUALIFICATIONS:

? Google Certifications


? Advanced Degree in Computer Science or related field of study


? Leadership or Instructional Technology degree or endorsement or similar additional certification ? Three (3) years of experience working in a K-12 educational environment in the Technology Department or as technology support


? Advanced G Suite for Education skills


? Proficient/Advanced experience with Microsoft Office Excel, Access, SQL


? Experience using NWEA MAP, Illuminate DnA, WriteScore, FLVS Global, Edgenuity, Gallopade, A-Z Learning, MindPlay, Writable, NEWSELA, WordlyWise, Spelling Classroom, Wowzers, USA Test Prep, IXL, BrainPOP, Edmentum Exact Path, Moby Max, iReady, Classworks, Rosetta Stone, Nearpod, etc. ? Proficient/Advanced experience with Securly


? Proficient/Advanced experience with CLEVER


? Proficient/Advanced experience with Infinite Campus (SIS)


? Proficient/Advanced experience with Canvas (LMS)


? Working knowledge of Class (live classroom tool)


? Proficient in use of Zoom conferencing tool


? Familiarity with Zendesk or a comparable ticketing system


? Three (3) years virtual educational environment experience


? Previous experience as a Learning Coach, Advisor, Teacher, or Administrator at Georgia Cyber Academy


? Previous experience as an online educator


? Previous experience with online educational tools/curriculum/assessments


? Bi-lingual


WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


? This is primarily a Monday through Friday, 8am to 5pm, 5 days/week, home-based position that may require traveling up to 20% of the time.


? During critical periods, in-office days may be required. The noise level in the office is usually moderate (computers, printers, light foot traffic).


? In-person attendance at professional development, training, conferences, job fairs, meetings, school events, marketing events, and testing sites will be required several times per year.


? Light lifting required.


The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.