Principal Client Partner (RapidScale)

CompanyCox Communications, Inc.Job Family GroupSalesJob ProfileClient Partner Sr Manager - CCIManagement LevelSr Manager - Non People LeaderFlexible Work Option Can work remotely anywhere in the specified countryTravel %Yes, 50% of the timeWork ShiftDayCompensationCompensation includes a base salary in the range of $143,300.00 - $238,800.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $189,000.00.Job DescriptionAt RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies.The Principal Client Partner is responsible for managing and growing a portfolio of enterprise and upper mid-market clients by driving revenue, retention, and long-term customer success. This role owns the client relationship and is accountable for executing account strategy, managing opportunities, and delivering measurable business outcomes.Operating within RapidScale’s client ownership model, the Principal Client Partner serves as the primary point of accountability for the customer across their assigned portfolio. These individual builds strong relationships with senior stakeholders across business and IT, develops a deep understanding of client priorities, and aligns RapidScale’s managed services and professional services portfolio to deliver value.The Principal Client Partner is responsible for driving growth through both expansion and retention, managing opportunities from qualification through close, and coordinating cross-functional teams to ensure successful delivery and customer experience. This role partners closely with Executive Client Partners on larger, more complex accounts while independently owning and growing their portfolio.Primary Responsibilities• Own and manage the full customer relationship across a portfolio of enterprise and upper mid-market clients• Build and maintain relationships with senior stakeholders and key decision makers• Drive revenue growth, retention, and expansion across managed services and professional services• Develop and execute account plans aligned to client business objectives and outcomes• Identify and pursue new opportunities across cloud, security, and modernization solutions• Manage opportunities through the full sales cycle from qualification through close• Partner with solution engineering, delivery, and internal teams to position and deliver solutions• Coordinate internal resources to ensure alignment and a seamless customer experience• Monitor account health, identify risks, and support mitigation strategies• Maintain strong pipeline discipline, forecasting accuracy, and CRM hygieneQualificationsMinimum• Experience & Education: Bachelor's degree and 8+ years of enterprise sales experience. The right candidate could also have a master’s degree and 6 years’ experience, a Ph.D. and 3 years’ experience, or 12+ years of relevant experience without a degree• Demonstrated experience closing and expanding services-led engagements, typically ranging from $500K–$5M+ TCV• Experience managing and growing enterprise or upper mid-market accounts• Experience selling managed services, cloud solutions, or consulting engagements• Ability to navigate multi-stakeholder buying processes and align solutions to business needs• Ability to build relationships with senior stakeholders and influence decision making• Strong understanding of public, private, and hybrid cloud environments• Strong communication, organization, and collaboration skillsPreferred• Experience in a cloud MSP, systems integrator, or consulting environment• Familiarity with AWS, Azure, Google Cloud, and VMware ecosystems• Experience selling in complex, multi-stakeholder enterprise environments• Experience in industries such as Healthcare, Financial Services, Professional Services, Retail and Gaming. Travel• Travel up to 30–50% as neededBenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.About UsCox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.In California and Washington, we will consider non-driving candidates who use alternate means of transportation in accordance with applicable law.Application Deadline: 08/30/2026SummaryLocation: Raleigh NC; Austin TX; Remote - South Carolina; New York NY; St Louis MO; Denver CO; Boston MA; San Jose CA; Atlanta GA; San Francisco CA; Richmond VA; San Diego CA; San Antonio TX; Bellevue WA; Salt Lake City UT; Nashville TN; Jersey City NJ; Dallas TX; Sacramento CA; Remote - New Jersey; Columbus OH; Remote - Michigan; Milwaukee WI; Irving TX; Irvine CA; Indianapolis IN; Los Angeles CA; Miami FL; Tampa FL; Washington DC; Kansas City KS; Pittsburgh PA; Phoenix AZ; Philadelphia PA; Seattle WA; Chicago IL; Orlando FL; Charlotte NCType: Full time