Hospitality Management Intern - Front of House Operations

Job Description

Job Description

Hospitality Management Intern – Front of House Operations Islander 71 Fish House & Raw Bar | Isle of Palms, SC

Located on the water at the Isle of Palms Marina, Islander 71 is a high-volume waterfront restaurant and event venue known for great food, strong hospitality, and an energetic team culture. We serve thousands of guests each month across multiple indoor and outdoor dining areas and are passionate about creating memorable experiences for every guest who walks through our doors.

The Opportunity

Islander 71 is seeking a Hospitality Management Intern to work directly alongside our leadership team and gain hands-on experience in restaurant operations, guest experience, team leadership, and front-of-house management.

This is not a sit-behind-a-desk internship. You'll be immersed in the daily operation, learning what it takes to lead a high-volume restaurant while developing real-world hospitality and business management skills.

This position is ideal for students or recent graduates pursuing Hospitality, Business, Management, Marketing, Communications, or related fields who are interested in restaurant leadership and operations.

What You'll Learn

• Front-of-house leadership and floor management
• Guest experience and service recovery
• Restaurant operations and shift execution
• Team communication and leadership development
• Training and onboarding processes
• Scheduling, labor management, and staffing strategies
• Event operations and execution
• Food, beverage, and hospitality management best practices
• Business operations behind a successful restaurant

Responsibilities

• Assist managers with daily floor operations during service
• Support guest interactions and help ensure exceptional hospitality
• Observe and learn shift leadership techniques
• Help coordinate communication between FOH and BOH teams
• Participate in employee onboarding and training initiatives
• Assist with special events and large group functions
• Support operational projects and process improvements
• Learn restaurant systems, reporting, and management tools
• Serve as a visible presence on the floor, helping maintain service standards

Who You Are

• Passionate about hospitality and guest service
• Positive attitude with a willingness to learn
• Comfortable in a fast-paced environment
• Strong communication and interpersonal skills
• Reliable, professional, and team-oriented
• Interested in leadership and business operations
• Available to work a flexible schedule, including weekends and holidays as needed

Why Join Islander 71?

• Learn directly from experienced restaurant leaders
• Gain hands-on management experience in a high-volume operation
• Develop leadership and business skills that translate across industries
• Build your resume with meaningful operational responsibility
• Work in one of the most scenic hospitality environments in Charleston
• Potential opportunities for future employment and advancement

If you're looking for a hospitality internship that goes beyond shadowing and gives you real exposure to restaurant leadership, operations, and guest experience, we'd love to meet you.