Office Administrator

Job Description

Job Description

Job Summary

K&D Auto Spa is a premium auto detailing and paint protection studio in Shelby Township specializing in PPF, ceramic coatings, window tint, and paint correction. We're growing and need a dependable Office Coordinator to handle the front-end of our operation — phones, scheduling, customers, and keeping things organized so our techs can focus on doing great work.

If you're someone who's organized, great with people, and takes pride in running a tight ship — we want to meet you.

Responsibilities

• Answer phones and respond to customer inquiries in a professional, friendly manner

• Schedule appointments and manage the service calendar

• Greet walk-in customers and provide an outstanding first impression

• Process payments and handle basic invoicing

• Maintain customer records and follow up on estimates

• Order office and shop supplies as needed

• Support the owner with day-to-day administrative tasks

• Help coordinate communication between customers and technicians

• Pre and Post follow up calls
• Sales skills a plus
• Lead Follow up (no cold calling)

Requirements

• Strong communication skills — phone and in-person

• Organized, reliable, and able to manage multiple tasks at once

• Basic computer skills (email, scheduling software, Google or Microsoft Office)

• Positive attitude and a team-first mindset

• Customer service or office experience preferred — but we will train the right person

What We Offer

• Full-time and part-time schedules available

• Friendly, professional work environment

• Opportunity to grow with a well-established local business

• Work with a team that takes pride in quality