Connect Account Manager (Chicago)

AVEVA is creating software trusted by over 90% of leading industrial companies.Salary Range:$218,700.00 - $364,700.00This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training.Job Title: CONNECT Platform ManagerReports To: Director, CONNECT Platform About the RoleThe CONNECT Platform Manager is a foundational commercial role driving growth of AVEVA’s most strategic growth initiative: the CONNECT platform. As an early member of the CONNECT commercial team, you’ll be accountable for developing and executing a sales and adoption strategy that drives customer value and delivers ARR outcomes.You will blend enterprise Account Executive skills—prospecting, opportunity shaping, closing—with Customer Success capabilities like onboarding support, stakeholder enablement, and usage expansion. This role is designed for an enterprise consultative SaaS/Cloud seller who can also build deep relationships, drive platform usage, and inform our go-to-market playbooks.This role reports to the Director of CONNECT Platform Commercial Strategy.Key ResponsibilitiesEnterprise Selling & Commercial ExecutionOwn commercial outcomes—including pipeline generation, opportunity progression, and ARR achievement—for a portfolio of target accountsIdentify and qualify use-case-driven opportunities for CONNECT platform products, using a consultative, MEDDPICC-informed sales processEngage technical and business stakeholders (often VP+ and cross-functional) to build strong buying coalitionsDrive and close new SaaS/Cloud platform deals, with a focus on land-and-expand strategiesNegotiate commercial terms in alignment with value delivered, usage patterns, and strategic fitPlatform Adoption & Value RealizationSupport onboarding and deployment strategies to accelerate time-to-valueDevelop success plans in partnership with customers and internal teamsMonitor usage trends, identify adoption gaps, and proactively address riskInfluence post-sale expansion by championing new use cases and capabilitiesServe as a customer advocate internally to shape roadmap, pricing, and supportStrategic Feedback & GTM IterationCapture and share customer insights to improve CONNECT product-market fit and GTM messagingInform commercial model, onboarding approaches, and playbooks for future scaleCollaborate closely with product, marketing, customer success, partnerships, sales enablement, and regional sales teamsAbout YouYou’re an enterprise SaaS seller with a strategic mindset and customer-first approach. You can build trust with executives, guide complex sales motions, and influence product-market fit through what you learn in the field. You thrive in fast-moving, ambiguous environments where you're empowered to help shape the future.Required Skills & Experience5+ years in enterprise B2B SaaS or Cloud software roles (e.g., Account Executive, Customer Success Manager, Solution Consultant)Proven track record owning and delivering against ARR targets and closing complex dealsStrong sales acumen, including territory planning, value-based selling, stakeholder mapping, and negotiationExperience working with (or selling into) asset-intensive industries like energy, chemicals, or manufacturing is a plusComfort engaging both technical users and business decision-makersExperience driving product adoption and account growth post-saleFamiliarity with sales methodologies such as MEDDPICC, Challenger, or Command of the MessageProficiency with Salesforce and modern sales/customer success toolsA self-starter who can operate autonomously and influence cross-functional teamsWhy This Role?This is a rare opportunity to help build the commercial motion of AVEVA’s next-generation platform from the ground up. You’ll gain visibility across executive and global teams, directly influence strategy, and grow your role in line with one of the company’s top strategic priorities with the potential to evolve into a leadership path in Sales, Customer Success, Business Development or Platform Strategy.Commercial at AVEVAOur Commercial team, comprised of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions. If you're passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, you'll find success and fulfilment in our Commercial team. Find out more: USA Benefits include:Flex work hours, 20 days PTO rising to 25 with service, three paid volunteering days, primary and secondary parental leave, well-being support, medical, dental, vision, and 401K.It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.Find out more: aveva.com/en/about/careers/benefits/Hybrid workingWe work in a hybrid way at AVEVA. Most roles are based at a local AVEVA office, with an expectation of being on-site 50% of your working hours to support collaboration and connection. Some positions are fully office-based depending on the nature of the work, and certain roles that support specific customers or markets may be remote. The working arrangement for this position will be confirmed during the hiring process.Hiring processInterested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.Find out more: aveva.com/en/about/careers/hiring-processAbout AVEVAAVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably.We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/Find out more: aveva.com/en/about/careers/AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.SummaryLocation: Chicago, Illinois, United States of AmericaType: Full time