Front Office Administrative Assistant

Job Description

Job Description

About the Role:

Doyle Family Dentistry in Ooltewah, TN is looking for a friendly and organized Front Office Administrative Assistant to be the welcoming face of our practice! This is a fantastic opportunity to join a patient-focused dental team where your people skills and attention to detail will make a real difference every single day.

Responsibilities:

• Greet and check in patients, creating a warm and welcoming front office experience
• Schedule and confirm patient appointments using dental practice management software eaglesoft
• Answer incoming phone calls, respond to inquiries, and manage patient communications
• Verify dental insurance benefits and assist patients with billing and payment processing
• Maintain accurate and up-to-date patient records and medical histories
• Coordinate with clinical staff to ensure smooth patient flow throughout the day
• Handle administrative tasks including filing, data entry, and office correspondence

Requirements:

• Prior experience in a dental or medical front office setting preferred
• Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar) a plus
• Strong communication and interpersonal skills with a patient-first attitude
• Knowledge of dental insurance verification and billing processes (preferred but not required)
• Highly organized with the ability to multitask in a fast-paced environment
• Proficient in basic computer applications including Microsoft Office as well as Google Workspace
• Professional, dependable, and a true team player

About Us:

Doyle Family Dentistry is a trusted dental practice proudly serving the Ooltewah, TN community with compassionate, high-quality care for patients of all ages. Our patients love us for our friendly atmosphere, gentle approach, and commitment to making every visit a positive experience. We take pride in building a supportive team environment where every staff member is valued and empowered to grow.