Management and Program Analyst

Summary

This position is located in the Department of Health and Human Services, Assistant Secretary for Administration, headquartered in Washington, District of Columbia.

This announcement will close at 11:59 PM, on the day that 50 applications have been received or on the closing date, whichever is first.

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Duties

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WHAT YOU'LL BE DOING DAY TO DAY

As a Management and Program Analyst, you will:

• Identify, analyze, and recommend solutions to problems found in work processes and procedures.
• Conduct studies or parts of studies involving work processes and administrative procedures.
• Gather and organize narrative and statistical information using established methods, techniques, and precedents, such as questionnaires, interviews, review of computer data, and comparison of past and present records.
• Use qualitative and quantitative techniques to analyze, evaluate, and improve internal administrative operations.
• Participate in project assignments, conduct research, reconcile conflicting data, develop evaluations, and recommend strategies.
• Ensure managerial guidelines and administrative procedures reflect efficient and effective use of time and resources; support compliance with agency and organizational policies.
• Provide developmental level support in management and program analysis; participate in meetings, assist with HR activities, updates SOPs, and coordinate information.
• Identify risks, support internal controls, gather documentation, and implement governance practices.
• Provide support to senior analysts, conduct analyses, prepare recommendations, support meetings, and document processes.
• Provide management and program analysis support; applies established methods; participates in meetings and HR discussions.
• Prepare routine/recurring reports; assist with studies; support coordination; maintain SOPs; communicate with stakeholders.

Requirements

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Conditions of employment

• U.S. Citizenship required
• Males born after December 31, 1959 must be registered or exempt from Selective Service -
• Suitable for federal employment
• Meet time in grade restrictions by the closing date of the announcement
• Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. All information concerning qualifications is subject to investigation.
• All qualification requirements must be met by the closing date.
• A financial disclosure statement may be required.

Qualifications

WHAT WE ARE LOOKING FOR

GS-09 Minimum Qualifications: You must have one year of specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-07 grade level in the Federal service performing ALL of the following:

• Analyzing workflow processes, records management practices, and administrative procedures to identify operational issues and procedural weaknesses.
• Performing studies of work processes and records systems using workflow mapping, and trend analysis, to assess efficiency and compliance.
• Gathering information through interviews, document reviews, and records analysis to identify operational issues and develop findings and recommendations.
• Preparing reports and briefings by researching regulations, guidance, and policies, applying judgment to interpret guidelines and support management decisions.

OR

• Have a master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related.

OR

• Have a combination of education and experience that meets 100% of the requirements.

GS-11 Minimum Qualifications : You must have one year of specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-09 grade level in the Federal service performing ALL of the following:

• Applying qualitative and quantitative analytical techniques to support management studies, program reviews, and evaluations while identifying issues and recommending process improvements.
• Collecting, organizing, and analyzing program data to prepare reports, charts, summaries, and briefing materials
• Supporting records management, information governance, and internal control activities by maintaining file plans, organizing documentation, assisting with audits and compliance reviews, and following privacy, cybersecurity, and FOIA requirements.
• Coordinating with internal and external stakeholders, and cross-functional teams to support meetings, maintain SOPs and program documentation, responding to routine inquiries, and assisting with HR and program management initiatives.

OR

• Have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related.

OR

• Have a combination of education and experience that meets 100% of the requirements.

GS-12 Minimum Qualifications : You must have one year of specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-11 grade level in the Federal service performing ALL of the following:

• Conducting complex analyses of HR, records management, and information governance programs to identify risks, evaluate operations, and develop recommendations for process improvements and compliance activities.
• Providing consultative support to leadership and stakeholders by interpreting policies, coordinating cross-functional initiatives, and preparing reports, briefings, and analytical products for management decision-making.
• Applying analytical and evaluative methods to support program assessments, strategic planning, internal controls, audit readiness, and risk mitigation activities involving privacy, cybersecurity, and FOIA requirements.
• Managing multiple projects and stakeholder engagements by developing SOPs, tracking program performance, supporting change management initiatives, and communicating recommendations to improve organizational effectiveness and program outcomes.

Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume.

Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above.

Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited.

OPM Qualification General Policies Website

Education

Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit:

Additional information

THINGS YOU NEED TO KNOW

Incentives may be authorized; however, this is contingent upon multiple factors, including funds availability . If authorized, certain incentives may require you to sign a service agreement to remain in the Federal government for a period of up to 3 years. Note: This statement does not imply nor guarantee an incentive will be offered and paid. Incentives may include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc.

Bargaining Unit Position: No

Research position: No

Drug Screening Required: No

Applicants selected for this position will be subject to reasonable suspicion and post-accident drug testing upon hiring.

Special Hiring Authorities for Veterans -

Special Hiring Authorities for Military Spouses -

People With Disabilities (Schedule A) -

Career Transition Assistance Program/Interagency Career Transition Assistance Program (CTAP/ICTAP): For information on how to apply as an CTAP/ICTAP eligible see To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85.0 or above on the rating criteria for this position.

Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office.

USA Hire Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here:

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.