Laboratory Administrative Coordinator | Acton, Massachusetts

Acton Medical AssociatesExplore opportunities with Acton Medical Associates, part of the Optum family of businesses. Acton Medical Associates provides exceptional primary care for adult and pediatric patients. Our team of dedicated physicians and skilled professionals deliver personalized, top-notch support to every patient. With a focus on integrity and trust, we foster a care experience that brings confidence to patients and their families. Through our collaborative environment and commitment to clinical excellence, you'll have the opportunity to make a meaningful impact while growing your career. Join a team at the forefront of value-based care and discover the meaning behind Caring. Connecting. Growing together.Administrative CoordinatorThe primary focus of the Administrative Coordinator, under the direction of the Laboratory Manager, is to coordinate the day-to-day operations of the Laboratory and ensure efficient and accurate delivery of services. Within this context, the duties include, but are not limited to patient services, record management, facility management, inventory control, training and special projects.Primary Responsibilities:Maintain a high level of professionalism and provide excellent patient servicingTreat co-workers, clinical staff, and patients with respect at all timesMaintain efficient patient flow-throughSchedule and monitor patient appointmentsMonitor recall bookProcess patient orders accurately upon arrival to LaboratoryObtain missing orders, missing information, and verify unclear test orders according to established proceduresObserve HIPAA & PHI (Protected Health Information) regulations at all timesAssist in training of new staff/internsPerform clerical duties to include but limited to faxing, filing, mailing correspondenceResolve pending lists including but not limited to pending orders, expired preorders and expired standing orders according to established procedureParticipate in all quality improvement activities, problem resolution activities and staff meetingsTake responsibility to keep informed on all policy and procedure changes in a timely mannerFollow established safety policies and procedures at all timesManage time and work assignments so as to accomplish day-to-day duties as well as special projects and assignmentsFollow Acton Medical Associates, PC policies and procedures including but not limited to attendance, time off, and standards of conductAssure adequate coverage during periods of short staffing and unscheduled absencesBring problems and concerns to the Laboratory Manager or Clinical Director in an appropriate and timely mannerYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:High school education or general degree (GED) or 1+ years of related experience in the medical field or equivalent of education and experiencePreferred Qualifications:Medical receptionist experience and/or background are desirable. Previous public contact may be substitutedPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.