Strategic Account Executive - Financial Services

Legal and Inclusion Statement To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status. Responsibilities Responsible for new business development within large enterprise accounts and closing of opportunities within the Finance industry. Foster and expand the company’s relationship with business units, divisions and the overall enterprise customers. Create and cultivate a close relationship with strategic alliances. Understand the customers’ business strategy and direction and manage a long‑term, sustainable business portfolio. Manage the end‑to‑end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc. Bring innovative ideas that showcase Talkdesk’s competitive advantage and disruptive mindset. Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process. Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model. Build lasting, meaningful relationships with other members of management, team, and prospect/customer community. Build and align with the Talkdesk sales Go‑to‑Market plan to develop and own accountability for region’s market segmentation and targeted accounts. Develop essential internal relationships to provide the support necessary to manage accounts and close deals. Communicate accurate and realistic forecast information to the management team per our process and policy. Communicate market reaction and needs back to headquarters in a productive manner. Take an active role in solving problems, which involve other functional areas, instead of “dumping problems at the factory door.” Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issues. Requirements At least 8 years of outside/direct sales experience carrying/exceeding quota, preferably SaaS. Previous experience in selling Enterprise software solutions into Financial Services related accounts. Experience positioning through strategic value based selling. Experience selling SaaS-based solutions, managing complex sales practices and solution-based selling to CXO, senior management and director-level individuals. Analytical, with strong business acumen. Flexible personality, able to adapt to surroundings. Analytical and business deal‑making capability, ability to ferret out opportunities, create positive relationships, find hidden issues during due diligence, and bring the transaction to closure successfully. Demonstrated track record in the planning, development, and implementation of new business activity involving leading‑edge technology. Proven ability to grow revenues to a substantial level and scale bookings growth and net‑new customers. Excellent communication and presentation skills. Extensive negotiation and contract development experience. Comfortable operating in a fast‑paced, dynamic startup environment. CCaaS knowledge is a plus. BA/BS degree. Supported travel: 50%+ of the time. Compensation Pay Range (OTE Pay): $300,000 - $330,000. Other Types of Pay: Based on level and role the employee may be eligible for long‑term incentives in the form of equity and short‑term incentives of either bonus or commission. Benefits Health Insurance: Medical, Dental, Vision, Life, and Disability Insurance, Employee Assistance Program (EAP). Retirement Benefits: 401(k) plan. Paid Time Off: Uncapped paid time off program for exempt employees; accrual‑based program for non‑exempt employees (subject to manager approval and consistent with business needs). Paid Holidays: 14 paid holidays each year. Paid Sick Leave: Exempt employees have uncapped paid time off; non‑exempt sick leave follows accrual standards (subject to manager approval and consistent with business needs). Physical Requirements Primarily office‑environment work, extended periods of sitting or standing, computer‑based work. Limited lifting; equipment usage limited to computer‑related equipment (keyboards, mouse, etc.). #J-18808-Ljbffr