Product Management Specialist - Diablo Tools

Job Description The Technical Marketing Specialist is part of the New Product Development Team and will work closely with the responsible Group Product Category Manager. Our team collaborates with sales, customers, and end users to gather valuable product and category insights, translate user needs into technical specifications, and ensure the efficient operation of product development and launch within the assigned category. This role focuses on end user testing, offers support to internal and external stakeholders, and collaborates closely with cross‑functional teams to support the launch and maintenance of new and existing products. End User And Product Testing Coordinate and facilitate end user testing sessions and field visits for new products or features. Collaborate with the team to create and execute test plans and scenarios. Compile testing feedback to provide valuable insights for product refinement. Customer Service and Dealer Support Act as primary point of contact for customer inquiries, providing timely and accurate information. Address and resolve customer concerns or issues, escalating when necessary. Gather customer feedback and insights to share with the Group product category manager for continuous improvement. Communication And Resource Coordination Act as a liaison with internal teams, ensuring clear communication and information flow for product development and technical marketing activities. Support in drafting and editing customer‑facing communications (packaging, launch guides, press releases). Assist various departments to ensure availability of necessary resources for technical marketing activities. Demonstration And Sales Support Conduct product demonstrations for events, potential customers, dealers, and end users showcasing key features and benefits of the products. Collaborate with the sales team to provide pre‑sales support and address customer inquiries. Develop demonstration materials, documentation, and training. Support Set-up And Documentation Management Organize and maintain project and product documentation, ensuring version control and accessibility. Assist in the development of key data sheets (product requirements and market insights), pricing and profitability calculations, sell sheets, and product launch guides. Collaborate with team members to compile and update project reports, status updates, and other relevant documents. Qualifications 1–3 years of sales, marketing, or engineering experience. Extroverted, highly motivated, and driven individual. Passion for construction products and power tools. Knowledge of power tool accessories is beneficial. Bachelor’s Degree in Engineering, Business, or Sales preferred. Proven effective communication with internal and external team members, outside resources, and end users. Basic knowledge of power tools and accessories. Basic knowledge of product management including product life‑cycle management, packaging, retail financials, and sales skills. Spanish preferred but not required. Highly proficient computer skills including planning software (Excel, PowerPoint). Diablo Tools offers competitive compensation, career‑development resources, and benefits including health, medical, and financial plans, work/life balance, and flexible work options. Equal Opportunity Employer, including disability/veterans. Indefinite U.S. Work authorized individuals only. Future sponsorship for work authorization unavailable. Safety Sensitive Position All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr Diablo Tools