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Program Support Specialist

$21.25 - $28.75 per hour

General Dynamics Information Technology

Program Support Specialist

GDIT manages the peer review of applications submitted to the Cancer Prevention and Research Institute of Texas (CPRIT). CPRIT supports a wide variety of grant award mechanisms relevant to cancer care through product development, prevention, and basic and clinical research programs that will significantly impact cancer care and treatment in Texas. GDIT is currently recruiting a Program Support Specialist to join our team to support CPRIT's scientific peer review process at various stages: application receipt and processing, compliance checks, reviewer support, peer review meeting support, and preparation of pre- and post-review documents and deliverables.

Key responsibilities include:

  • Provide Help Desk support for the three CPRIT programs, namely, Product Development, Prevention, and Research. Responsibilities include responding to e-mail and telephone inquiries for the CPRIT Help Desk; guiding and assisting the applicant and grantee community through the online processes for application and post-award submission; and preparing weekly and monthly Help Desk reports.
  • Provide support for peer review meetings. Responsibilities include gathering and formatting of reviewer materials (tax documents, biographies, etc.) assistance with meeting registration; organizing, preparing, and disseminating materials before, during, and after peer review meetings; interfacing with reviewers to help with meeting-related questions; technical support for virtual peer review meetings.
  • Perform administrative review of applications to ensure that submissions are compliant with stated guidelines.
  • Participate in various phases of set-up for each program, including set-up Quality Control (QC); complete set-up of program-specific templates for peer review; prepare and finalize a variety of pre- and post-peer review deliverables (requests for applications, summary statements, score reports), including pre-delivery QC.
  • Provide administrative support for processing and tracking post-award evaluations of progress report evaluations.
  • Participate as a member of the team in improving and executing a repeatable, transferable, scalable, and process-driven infrastructure.
  • Complete ad hoc administrative tasks, as needed.

Required Skills

  • Bachelor's degree with 0+ years of experience.
  • Written and oral communication skills: Able to represent the client on the phone and in email, using professional (non-colloquial) English, using correct grammar and spelling; Able to project a calm, competent, and empathetic persona on the phone
  • Interpersonal skills: Being flexible, adaptable, cooperative, and supportive of team members; Able to instill trust in interactions with team members
  • Organizational skills and working style: Able to both follow directions and work independently; Able to effectively and efficiently multitask; Careful attention to detail
  • Technical skills: Proficiency in Microsoft Word, Excel, and PowerPoint; Familiarity with Adobe Acrobat

Desired Skills

  • For recent college graduates, a record of maintaining a GPA of at least 3.3 while working at least 15 hours/week during the school year

The likely hourly rate for this position is between $21.25 - $28.75. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours: 40

Travel Required: None

Telecommuting Options: Remote

Work Location: Any Location / Remote

Vacancy posted 1 day ago
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