Creative Account Manager

Creative Account Manager

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locations

Fenton, MO

time type

Full time

posted on

Posted 9 Days Ago

job requisition id

R15282

Where Human Connection Fuels Possibility ​

At Maritz, decades of innovation and perseverance have built more than just a strong reputation — they’ve shaped a culture where human connection and collaboration are at the heart of everything we do. ​

Joining Maritz means becoming part of a workplace grounded in a critical truth; people and their potential is our greatest resource.

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Maritz helps companies achieve their business goals by inspiring people to perform their best. We design experiences, incentives, and recognition programs that spark action and deliver measurable impact.​

And we’ve brought this human-first design inward – intentionally building teams that care for each other and collaborate powerfully. In our most recent employee survey, nearly 90% of respondents said that their managers care about their concerns and 82% said they feel genuinely appreciated. We know that when employees feel seen, supported, and celebrated for who they are, they thrive and so does our business. ​

That’s why we’ve created a flexible, environment that empowers you to do your best work without sacrificing what matters most to you. In fact, in that same survey, nearly 90% of respondents said they have the flexibility they need to balance work and personal life and nearly 80% said Maritz does a great job prioritizing employee well being.​

We have a passion for excellence and genuine care for the people making it possible.

The Creative Account Manager develops and expands client relationships on specific identified accounts. This position works within Maritz Engagement Solutions to retain and grow business by providing best in class client support.This individual plans, researches and executes program marketing and creative strategy for our clients, leading internal and client teams on small to medium sized projects.

What You'll Be Doing

25% Problem Solving and Selling Value: Collaborates with creative team to develop and execute marketing strategy for accounts by gathering details related to client's challenges and needs. Creates value-add proposals for the more basic solutions. Through the collaboration with Decision Sciences, develops client specific data insights to articulate the tangible and intangible values of our recommendation to clients and describe why our creative services are superior to that of our competitors. Utilizing metrics and/or data insights provided by Decision Sciences, reviews the effectiveness of Maritz creative solutions during and after implementation to develop lessons learned for future opportunities.

40% Relationship and Account Management: Maintains day to day client contact and works closely with client to ensure program communication objectives are executed. Acts as team leader, communicates program requirements to creative team; works closely with all internal departments and personnel to exceed client requirements and objectives. Develops client relationships and participates on client reviews in coordination with project management.

35% Account Management:Works closely with Sales, Project Management and Solution Design to develop creative solutions. Maintains ongoing relationships with client contacts to assist through the development and execution of creative campaigns. Collaborates with the Maritz project management team to ensure day-to-day operations are occurring as intended and agreed upon.

What you will bring

• Bachelor’s degree in marketing, communications or business required or equivalent work experience.

• 2-6 years of client services, product management and or agency experience.

• Ability to lead both internal and external client teams.

• Ability to manage project financial data.

• Build relationships with clients, advocating both for the brand and the agency.

• Willingness to seek new business opportunities.

• Must have active listening skills, excellent written and verbal communication skills required.

Things You Should Know

• This is a hybrid role based in Fenton, MO (Tuesday | Wednesday | Thursday).

DISCLAIMER:This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.

Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, paid parental leave, 401k, tuition reimbursement, paid time off, year end holiday closure, and more!

View all details at:

Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.

Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling View phone number on click.appcast.io or by sending an email to View email address on click.appcast.io .

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About Us

At Maritz, we help companies achieve their business goals by inspiring people to perform at their best, including employees, customers, and channel partners. Through three client-facing solution groups — Maritz Business Events Solutions, Maritz Engagement Solutions, Maritz Automotive Solutions— we design experiences, incentives, and recognition programs that spark action and deliver measurable impact. Our fourth solution, Global Business Solutions, enables our client facing solution groups through strategic, technological and operational infrastructure. Together, we deliver exceptional experiences that connect, motivate, and drive results for our clients and their audiences.

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At Maritz, we value people and care deeply about your experience. Please remember; we never ask for money, only communicate from View email address on click.appcast.io address, and you’ll always have a virtual or in-person conversation before any offer. For official opportunities, visit , and report any suspicious activity.

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