Resident Assistant (RA)

Job Description

Job Description

Description:

Join a Team Where Hospitality Meets Heart!

At The Wynwood House, we believe exceptional care begins with making every resident feel truly at home. Our communities are built on a hospitality-first philosophy where kindness, dignity, respect, and meaningful relationships guide everything we do. We are committed to creating a warm, welcoming environment where residents enjoy comfort and independence; and where every team member is valued, supported, and empowered to make a difference every day.

Competitive Pay • Flexible Scheduling • Outstanding Benefits

Summary of Responsibilities:

The Resident Assistant (RA) provides compassionate, person-centered care and supportive services to residents by assisting with activities of daily living (ADLs), promoting resident comfort, dignity, safety, and independence, and creating a warm, engaging home-like environment. Working under the supervision of the Resident Care Director or designated leadership, the Resident Assistant collaborates with the interdisciplinary care team to deliver exceptional resident care in accordance with individualized support plans, company policies, and all applicable federal, state, and local regulations. Employees are expected to maintain required competencies and training while demonstrating professionalism, compassion, and a commitment to exceptional resident service.

Essential Functions/Duties:

Essential duties may include, but are not limited to:

• Provide compassionate, person-centered assistance with activities of daily living (ADLs), including bathing, dressing, grooming, toileting, ambulation, transfers, dining assistance, continence care, and personal hygiene while promoting resident dignity, independence, and choice.
• Provide emotional support, companionship, cueing, supervision, and redirection for residents, particularly those living with memory impairment.
• Observe residents' physical, emotional, behavioral, and cognitive well-being and promptly communicate changes in condition to the appropriate supervisor or healthcare professional.
• Assist residents with mobility, transportation, repositioning, wellness checks, and participation in activities and engagement programs that promote quality of life.
• Respond promptly to resident requests, call systems, emergencies, incidents, and safety concerns while ensuring resident comfort and security.
• Accurately document resident care, observations, behaviors, and assigned information in accordance with company policies and regulatory requirements.
• Assist with meal service, hydration, feeding assistance, and monitoring residents' nutritional intake.
• Perform light housekeeping, laundry, linen changes, room organization, and other instrumental activities of daily living (IADLs) to maintain a clean, safe, and welcoming environment.
• Communicate professionally with residents, families, healthcare providers, vendors, and fellow team members to support coordinated, high-quality resident care.
• Follow all company policies, infection prevention protocols, resident rights, HIPAA requirements, safety procedures, and applicable federal, state, and local regulations.
• Participate in shift reports, staff meetings, required training, quality improvement initiatives, and emergency preparedness activities.
• Support operational needs by assisting coworkers, mentoring new team members when assigned, and providing scheduling flexibility or temporary coverage at other company locations as needed.
• Perform other duties as assigned.

Position Type / Expected Hours of Work:

Part-time, and PRN positions available

• High school diploma or equivalent required.
• Must be at least 18 years of age.
• Previous experience in assisted living, personal care, memory care, senior living, or a healthcare setting preferred, but not required.
• Previous caregiving or direct resident care experience preferred.
• Compassionate, dependable, and committed to providing exceptional resident-centered care.
• Strong communication, interpersonal, and teamwork skills with the ability to build positive relationships with residents, families, and coworkers.
• Ability to recognize changes in resident condition, exercise sound judgment, and respond appropriately during routine and emergency situations.
• Basic computer skills and the ability to accurately complete electronic documentation.
• Ability to prioritize responsibilities and work effectively in a fast-paced environment.
• Ability to safely lift, transfer, reposition, and assist residents while performing the physical demands of the position.
• Current CPR and First Aid certification, or the ability to obtain certification within the required timeframe.
• Must successfully complete all required background checks, pre-employment screenings, orientation, ongoing competency training, and be authorized to work in the United States.