Solution Architect: Business Systems Integration (Strategic Orchestrator)

Location This role is based in Woodinville, WA and requires you to work onsite 4 days per week, with 1 day remote. To be considered, you must live within commuting distance, as regular in‑person collaboration is a key part of the role. Job Summary We are seeking a Solution Architect who acts as the primary connective tissue between business vision and operational reality. In this role, you are a Strategic Orchestrator. Experience Requirements 7+ years in a Solution Architecture or Lead Systems Integration role. Expertise in Enterprise Integration Patterns (EIP) and orchestrating data across complex SaaS and legacy landscapes. Experience in eCommerce or Omnichannel Retail where front‑end experience and back‑office fulfillment are deeply intertwined. Exceptional communication and negotiation skills—you are comfortable challenging a Product Manager’s “What” and a Technical Architect’s “How.” Job Skills & Traits API Ecosystem Management: Proficiency in designing and governing RESTful APIs, GraphQL, and Webhooks with a focus on versioning and backward compatibility. ECommerce & ERP Ecosystems: Hands‑on experience with the “Order‑to‑Cash” lifecycle, connecting front‑end platforms (e.g., Shopify, Salesforce, Magento) to back‑office systems (e.g., NetSuite, SAP, Oracle). Observability & Monitoring Design: Skill in architecting “health dashboards” using tools like Datadog or New Relic to track data flow across systems. Data Mapping & Governance: Expert‑level data modeling to ensure consistency between high‑speed web databases and structured financial ledgers. Middleware Mastery: Advanced configuration and design experience with iPaaS platforms (e.g., MuleSoft, Boomi, Workato, or Azure Service Bus). Cross‑Functional Solution Design: The ability to facilitate “Discovery Workshops” that align Product roadmaps with back‑office technical constraints. Operational Readiness Planning: Skill in defining Non‑Functional Requirements (NFRs)—specifically scalability, maintainability, and “supportability” (how easily a non‑engineer can troubleshoot an issue). Incident Post‑Mortem Leadership: Capability to lead root‑cause analysis across teams when a complex, multi‑system integration fails. Documentation for “Day 2”: Crafting high‑level sequence diagrams and “Source of Truth” maps that BAs and Support teams can use post‑launch. Strategic Translation: Translating a Product Manager’s “Customer Delight” goal into a Technical Architect’s “Low Latency” requirement. Conflict Resolution & Negotiation: Balancing the speed‑to‑market needs of the PM with the stability requirements of the Back‑Office team. Systems Thinking: The ability to visualize and communicate how a small change in the web checkout ripples through inventory, tax, and shipping systems. Duties & Responsibilities Create current and future state solution documentation. Maintain solution documentation, process flows, and system maps to support post‑launch operations. Produce and maintain requirement documentation, integration designs, data mappings, internal systems maps, reference architectures. Lead discovery sessions to clarify requirements, dependencies, and system impacts. Review integration designs, data mappings, and APIs to ensure business and technical alignment. Partner across product teams, engineering teams, and operations to resolve blockers and keep delivery on track. Identify architectural risks, operational gaps, and cross‑system dependencies early. Support incident triage and root‑cause analysis across integrated platforms. Cross‑Functional Orchestration For Product Managers: Validate that their roadmap is technically viable and identify architectural shortcuts or risks to their speed‑to‑market. For Business Analysts: Transform functional requirements into a cohesive system design that accounts for every downstream impact in the back‑office. For Technical Architects: Provide high‑level guardrails, ensuring their deep‑dive builds fit into the broader enterprise puzzle. For Project Managers: Clarify dependencies and sequence integration milestones for predictable delivery. Post‑Deployment Support Service Design: Define the supportability requirements during the design phase so that Support and Ops teams aren’t left guessing when an order stalls between the web and the ERP. Observability Strategy: Design end‑to‑end monitoring and “source of truth” logging that allows cross‑functional teams to quickly identify if an issue is a front‑end bug or a back‑office data failure. Post‑Launch Stabilization: Lead the technical transition from project delivery to business‑as‑usual (BAU), ensuring BAs and PMs have the documentation and visibility needed to manage the solution post‑deployment. Solution Value Alignment: Ensure every integration point directly supports a business outcome (e.g., reducing order friction, improving data accuracy). Architectural Orchestration: Design the “grand logic” connecting our eCommerce front‑end to our ERP, Warehouse and Finance systems. Gap Discovery: Proactively identify where business processes break between systems and design the “bridge” to fix them. Stakeholder Synthesis: Facilitate sessions to resolve conflicting requirements between the web and the back‑office. Salary and Benefits We are pleased to share the base salary range for this position is $160,000 – $180,000. Salary may include geographic location, skills, education, and experience factors. This range represents the full base salary and is not typical for the top end of the range to allow future salary growth. Benefits include robust PTO; vacation; paid volunteer day; holidays and summer Fridays; medical, dental, vision, life and AD&D insurance; 401(k); tuition reimbursement; mental health and financial wellness programs; and professional development opportunities. Certain revenue‑generating positions may be eligible for incentive compensation. Equal Opportunity Employer BDA Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law. Must be 18 years or older to apply. #J-18808-Ljbffr BDA, LLC