HOME HARDLINES/CLERK

Job Overview Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. This description reflects the responsibilities and expectations for the role. The content has been reformatted for clarity and accessibility while preserving the original meaning. Responsibilities Promote trust and respect among associates Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products Offer product samples to help customers discover new items or products they inquire about Inform customers of Drug GM and Home specials Recommend Drug GM and Home items to customers to ensure they get the products they want and need Review “sell by” dates and take appropriate action Label, stock and inventory department merchandise Report product ordering/shipping discrepancies to the department manager Display a positive attitude Stay current with present, future, seasonal and special ads Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair Notify management of customer or employee accidents Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud Must be able to perform the essential functions of this position with or without reasonable accommodation Qualifications Minimum Ability to handle stressful situations Effective communication skills Knowledge of basic math; counting, addition, and subtraction Desired Retail experience Second language: speaking, reading and/or writing About Us Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. Today, we’re proudly serving QFC customers in 59 stores throughout the Washington and Oregon. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. We strive to provide the ingredients you need to create your own recipe for success at work and in life. What You’ll Receive From Us The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We’ll help you thrive, with access to: A wide range of healthcare coverage, including medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and more. Up to $21,000 in tuition reimbursement over your career, through our Continuing Education program. Growth opportunities through training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page. About The Team: The final rate of pay is determined at store level based on prior equivalent work experience. We offer comprehensive benefits to support associates’ well-being and development. If you’re interested in becoming a valued member of our team, apply now. #J-18808-Ljbffr