Senior Vice President, Enterprise Sales

The Senior Vice President, Enterprise Sales is responsible for accelerating profitable Enterprise growth and building the organization, operating model, and sales capabilities required to scale. This executive owns Enterprise sales strategy and execution, including new-logo acquisition, customer expansion and retention, pipeline development, forecasting, and sales productivity.

The SVP will establish a rigorous operating model centered on accountability, predictable pipeline conversion, accurate forecasting, disciplined territory and quota management, and consistent execution. The role requires a commercially minded leader who can translate market opportunity into results, strengthen executive-level customer relationships, and partner across Marketing, Product, Operations, Engineering, Construction, Finance, and Customer Care to remove barriers to growth.

The SVP leads sales transformation through scalable processes, strategic deployment of sales tools, and rigorous KPI management to accelerate growth, improve seller productivity, and strengthen execution.

Success requires balancing immediate revenue performance with building the talent, processes, customer relationships, and sales capabilities necessary to deliver sustainable and accelerating long-term growth.

Duties and Responsibilities

Enterprise Growth Strategy & Execution

• Develop and execute the Enterprise sales strategy to deliver accelerated profitable revenue growth and achieve annual and long-range business objectives.

• Drive a balanced growth model across new-logo acquisition, customer expansion, cross-sell, upsell, renewals, and retention .

• Identify priority markets, customer segments, verticals, and growth opportunities and translate them into actionable sales strategies.

• Maintain strong competitive awareness across market trends, pricing, product positioning, competitor activity, and customer needs.

• Partner with Finance and relevant business functions to align pricing, deal structure, and sales resource allocation with profitable growth and disciplined investment.

Sales Performance & Operating Discipline

• Establish a rigorous sales operating cadence with clear accountability for revenue, bookings, pipeline, quota attainment, win rates, and customer growth .

• Establish and rigorously manage a KPI framework with clear definitions, targets, ownership, and review cadences. Use leading and lagging indicators and customer insights to identify gaps, direct corrective actions, and accelerate pipeline conversion, seller productivity, and profitable revenue growth.

• Build and maintain a healthy, qualified pipeline with appropriate coverage and conversion at every stage of the sales funnel.

• Drive forecasting discipline and improve visibility and predictability of performance.

• Strengthen territory, account, and quota management to align resources against the highest-value opportunities.

Sales Transformation and Scalability

• Build a scalable Enterprise sales operating model that aligns organizational design, leadership capacity, seller coverage, onboarding, and standardized processes to support growth while improving productivity and operating leverage.

• Lead the identification, evaluation, process development, and strategic rollout of sales tools across the sales organization, partnering with functional and channel leaders to drive adoption and measurable improvements in productivity.

• Lead the design, standardization, and continuous improvement of core sales processes, establishing clear ownership and consistent execution across the sales organization.

New Logo Aquistion & Market Expansion

• Establish a deliberate acquisition strategy that increases Enterprise penetration in priority markets and segments.

• Create greater discipline around prospecting, lead generation, account targeting, and opportunity development.

• Partner with Marketing and other commercial functions to improve demand generation and pipeline creation.

• Strengthen competitive positioning and sales execution to increase win rates and market share.

Customer Growth & Retention

• Build an executive-level approach to strategic account management that strengthens customer relationships and increases lifetime value.

• Drive retention and renewal performance while identifying opportunities for cross-sell and upsell.

• Serve as an executive sponsor for strategic customers and high-value opportunities.

• Partner with operational leaders to resolve barriers affecting customer acquisition, installation, service, and retention, with clear ownership and escalation of issues.

Leadership & Talent Development

• Build, lead, and develop a high-performing Enterprise sales leadership organization.

• Recruit and retain strong sales talent while creating clear expectations for performance and accountability.

• Establish a coaching culture focused on seller effectiveness, leadership development, and continuous improvement.

• Build succession plans and strengthen the leadership bench across the organization.

• Foster a customer-focused, performance-oriented culture that recognizes results and reinforces collaboration.

Cross-Functional Leadership

• Partner closely with Marketing, Product, Operations, Engineering, Construction, Finance, Customer Care, and other business leaders to deliver an integrated Enterprise growth strategy.

• Ensure sales priorities are aligned with network capabilities, product readiness, operational capacity, customer experience, and financial objectives.

• Surface and resolve cross-functional barriers affecting sales execution and revenue realization.

• Represent Enterprise Sales in executive planning, forecasting, budgeting, and strategic business discussions.

Executive Success Measures

Performance will be evaluated across a balanced set of growth, execution, customer, and organizational outcomes:

• Profitable Revenue Growth

• New-Logo Acquisition

• Bookings and Quota Attainment

• Pipeline Generation & Coverage

• Pipeline Conversion

• Forecast Accuracy

• Win Rate

• Market Share Growth

• Customer Retention & Renewals

• Cross-Sell & Upsell Revenue

• Sales Productivity

• Customer Experience / Satisfaction

• Leadership Development & Talent Retention

• Actively support, promote, and advance all aspects of Astound’s Inclusion and Belonging work, recognizing it as a business priority, including creating a work environment where all employees feel valued, respected, heard, and empowered

• Other duties as assigned

What you bring to the table:

Requirements/Qualifications

Education:

• Bachelor’s degree

Experience:

• 15+ years of progressive sales leadership experience, including significant leadership of large Enterprise or B2B sales organizations.

Knowledge, Skills and Abilities:

• Demonstrated success leading teams responsible for substantial revenue targets and complex, consultative sales cycles.

• Demonstrated success scaling Enterprise sales organizations through organizational design, process standardization, sales technology adoption, and disciplined performance management.

• Proven track record of accelerating revenue growth, increasing new-logo acquisition, expanding existing accounts, and improving sales productivity.

• Experience leading cross-functional sales transformation and organizational change, with measurable improvements in process adoption, seller productivity, and commercial performance.

• Strong experience building and managing pipeline, forecasting, performance management, territory strategy, and quota execution.

• Experience developing senior sales leaders and building scalable, high-performing sales organizations.

• Strong executive presence with the ability to influence customers, employees, and senior business leaders.

• Strong analytical and financial acumen with the ability to translate business performance into clear actions.

• Bachelor's degree or equivalent relevant experience.

Preferred

• Experience within telecommunications, broadband, fiber, networking, connectivity, managed services, technology, or adjacent B2B industries .

• Experience leading sales organizations across multiple geographies or markets.

• Experience selling complex connectivity and technology solutions to mid-market and enterprise customers.

• Demonstrated experience partnering with network, engineering, construction, product, operations, and customer-care organizations.

We're Proud to Offer a Comprehensive Benefits Package Including:

• 401k retirement plan, with employer match

• Insurance options including: medical, dental, vision, life and STD insurance

• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization

• Floating Holiday: 40 hours per year

• Paid Holidays: 7 days per year

• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws

• Tuition reimbursement program

• Employee discount program

*Benefits listed above are for regular full-time position

Base Salary: The base salary range for this position is $260,000 - $300,000 annually, plus opportunities for bonus and benefits, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.

Our Mission Statement:

* Take care of our customers

* Take care of each other

* Do what we say we are going to do

* Have fun

Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

About Astound:

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.

We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.