Administrative Assistant

New Alternatives, Polinsky Children Center is seeking a full time administrative assistant to help support the overall operation of our mental health clinic.

Polinsky Children’s Center (PCC) is a 24-hour facility for the temporary emergency shelter of children who have been placed in protective custody for their own safety due to abuse or neglect or their parents' inability to provide for them. Many of our clients have experienced complex trauma and have had several failed placements when arriving at PCC. New Alternatives strives to be of service to our clients by providing therapeutic support for clients age 6 to 17 year old. Our skilled professionals work collaboratively with complex multi-disciplinary teams to provide evidence-based interventions from a trauma-informed lens.

Duties/Responsibilities:

• Follow all Agency guidelines regarding privacy and confidentiality.
• Support Clinicians with timelines and paperwork deadlines.
• Phone monitoring to ensure all calls are promptly answered.
• Greet all youth and families at the clinic and on-phone with a welcoming and nurturing approach.
• Assess for any visible signs of medical distress and take appropriate action if necessary.
• Gather demographic and Medi-Cal information to verify eligibility.
• Assign youth and family to a clinician
• Maintain organized tracking systems for outreach and collaboration purposes; provide reports to Program Director at established intervals or upon request.
• Organizing medical record chart for assigned clinician, filing medical records in secure office, filing documentation in medical records.
• Coordinate with CFWB to obtain and communicate documentation needed for new intakes and referrals.
• Upload documents to EHR system to maintain records and files
• Attend and take meeting minutes during regular meetings to communicate needs and next steps with the team.
• Manage psychiatry appointments and liaison with PCC nursing staff.
• Understand, embrace and be a TIC champion in ALL aspects of their role
• Other duties are assigned as needed to support the clinic and needs at the time.

Bilingual in Spanish preferred.
Educational and Minimum Experience Requirements: High school diploma.
Other Experience Requirements: Must demonstrate competency in the following:

• Strong communication
• Organizational and time management skills
• Documentation and Computer Skills

Benefits include:

• Excellent medical and dental benefits
• Vacation, Sick Time
• 403B Plan
• Family Fit Program through LA Fitness

Hours: Monday – Friday 9am - 5:30p

Pay Range: $21 - $24