Account Manager

Job Description

Job Description

We are looking for an Account Manager to support client partnerships and help drive effective communication programs in Davie, Florida. This role is suited for a detail-oriented individual who can balance relationship management, project coordination, and strategic thinking while working with internal teams to deliver strong results. The successful candidate will contribute to campaign planning, monitor performance, and help identify opportunities to strengthen client engagement and business growth.

Responsibilities:
• Cultivate productive relationships with assigned clients by learning their business priorities and communication objectives.
• Deliver attentive day-to-day account support and recognize opportunities to expand services in partnership with senior team members.
• Contribute to the planning and rollout of communication strategies and campaign activities that align with client goals.
• Research market trends, competitor activity, and industry developments to support recommendations and strategic direction.
• Oversee the coordination of multi-channel initiatives, including digital, print, and social executions, to keep projects moving on schedule.
• Partner with creative, content, and digital colleagues to ensure deliverables are completed accurately and on time.
• Measure campaign results using relevant metrics and analytics tools, then summarize findings for internal and client review.
• Prepare client-facing updates, reports, and presentation materials that highlight progress and recommend areas for improvement.
• Work closely with account leadership, business development teams, and other stakeholders to support successful project outcomes and client satisfaction.• Bachelor’s degree in Communications, Marketing, Public Relations, Business, or a related discipline.
• At least 3 years of experience in account management, client service, communications, or a similar role.
• Strong written and verbal communication skills with the ability to present updates and ideas clearly to clients or stakeholders.
• Proven ability to manage several projects at once while meeting deadlines and maintaining attention to detail.
• Solid organizational and problem-solving skills in a fast-paced, collaborative environment.
• Familiarity with integrated campaigns and a working knowledge of digital marketing, social media, or content strategy.
• Experience using project management platforms or related tools to track tasks, timelines, and deliverables.