Remote Call Center Manager - Member Experience
Brunswick Corporation
Brooklyn, NY
- Remote job
Brunswick is seeking a Call Center Manager for Freedom Boat Club, a fully remote, Monday–Friday role. Lead a customer service team, drive performance, and partner with cross-functional teams to enhance member experiences. The position emphasizes coaching, scheduling, and data-driven improvements. The ideal candidate will have 5+ years in customer service and 3+ years in leadership, with strong communication and problem-solving skills. Eligible for benefits and annual discretionary bonus. #J-18808-Ljbffr Brunswick
Vacancy posted 22 hours ago
Similar jobs that could be interesting for youBased on the Remote Call Center Manager - Member Experience in Brooklyn, NY vacancy
- Brunswick Corporation is seeking a Call Center Manager to lead the Freedom Boat Club member service team and deliver an exceptional customer experience. This role oversees daily contact center... ...fast-paced environment from a fully remote work setup.J-18808-Ljbffr Brunswick...Remote job
$60k - $65k
...Full-Time | Remote / Hybrid | Bilingual Spanish Required... ...leader to run its Member Experience Team supporting New... ...compliance-driven contact center and you want your work... ..., Member Case Managers, Care Management staff... ...in customer service, call centers, social services...Remote workFull timeWork from homeTAG MEDSTAFFING
New York, NY6 days ago- ...lives of our employees, members and communities. We... ...directs the operations of a call center, ensuring the... ...interaction; supports all remote delivery channels.... ...sent to AVP of Member Experience and SVP of Operations/... ...years of call center management & banking experience...Remote workMonday to Friday
Arizona Central Credit Union
Phoenix, AZ2 days ago $25 per hour
...for pets. JOB OVERVIEW The Member Experience Associate III role is for highly... ...Customer Experience team by managing the most complex and... ...A minimum of three years of call center experience is required. RESPONSIBILITIES... ...(with instructions and remote IT team assistance)...Remote workHourly payFull timeWork at officeWork from home- ...the USA, with a strong call center footprint and... .... We deliver Customer Experience (CX), Business Process... ...powered by both on-site and remote agents, leveraging advanced... ...service delivery. Manage workforce planning,... ...support and reward our team members. What You Can...Remote workFull timeContract workTemporary workCasual workWork at officeLocal area
Mass Markets
Wichita, KS2 days ago - ...Experienced Client Services Manager MCI is one of the... ...USA, with a strong call center footprint and... .... We deliver Customer Experience (CX), Business Process... ...powered by both on-site and remote agents, leveraging advanced... ...and reward our team members. What you can...Remote workFull timeTemporary workCasual workWork at officeLocal area
Operations Management Positions
Las Cruces, NM3 days ago - ...the USA, with a strong call center footprint and... .... We deliver Customer Experience (CX), Business Process... ...powered by both on-site and remote agents, leveraging advanced... ...service delivery. Manage workforce planning,... ...support and reward our team members. What You Can...Remote workFull timeContract workTemporary workCasual workWork at officeLocal area
Mass Markets
Savannah, GA2 days ago - ...and Lead the Future of Owner Experience Location: Las Vegas... ...discovery, booking, and stay. As a Call Center Manager , you'll play a key role in... .... This role is remote within the United States, with... ...opportunities to help team members reach their potential....Remote workWork at officeShift work
Vacatia
Las Vegas, NV4 days ago - ...alternative application process. Customer Experience Team Member II (Technical Support) Hourly Full-... ..., video relay service and video remote interpreting, the Company delivers a... ...several project(s) assigned by the CET Center Management Customer Experience Representative -...Remote workHourly payFull timeWork from homeNight shiftWeekend work
$63.25k - $79.06k
...POSITION TITLE: Call Center Manager REPORTS TO: Vice President Retail Experience SUPERVISES: Call Center Staff JOB STATUS... ...*This position works on-site. Remote work is not available at this time... ..., and maintains a high-quality member experience. The Manager is...Remote workWork at officeLocal areaAfternoon shiftSecunm
Albuquerque, NM20 hours ago- SCAN Group in the United States is seeking a Member Experience Guide to serve as a trusted partner to our members, owning... ...You will prioritize member needs and strive for first-call resolution when possible. This remote role offers a base hourly pay of $20, an annual...Remote jobHourly pay
- Travelwithsan is seeking a friendly and professional Member Experience Associate to provide support to its members in a remote capacity. You will be the primary point of contact, helping to resolve inquiries, improve the member experience, and maintain professionalism....Remote job
- FoundersCard is seeking a hands-on Member Experience & Operations Manager to own and improve the operational experience of membership from onboarding through... ...is based in Spring/Houston with 4 in-person days and 1 remote day, requiring strong operational judgment and a focus...Remote work
- Workit Health is seeking a Member Experience Specialist to provide exceptional support to members throughout their recovery journey. This remote role involves engaging with patients via various channels, ensuring they receive accurate information and assistance as they...Remote job
- The Member Experience Guide at SCAN Group is a remote role focused on delivering empathetic, first-call resolutions for member inquiries across our care programs. You will own each interaction from inquiry to resolution with a Champion's Mindset, guiding members with clarity...Remote job
- SCAN Group is seeking a dedicated Member Experience Guide to support our members remotely from WA, AZ, NV, TX, NM. You will own inquiries from start to resolution with empathy, ensuring the member’s needs are understood and met promptly. Join a values-driven nonprofit health...Remote job
- ...Call Center Customer Service Manager MCI is one of the fastest-growing tech-enabled... ...countries. We deliver Customer Experience (CX), Business Process... ...by both on-site and remote agents, leveraging advanced... ...support and reward our team members. What You Can Expect...Remote workFull timeTemporary workCasual workWork at officeShift work
MCI
Las Cruces, NM3 days ago - ...To enhance member satisfaction, the full-time remote Member Experience Manager will oversee daily operations, manage member cases, and lead a high-performing team... ...high-volume, fast-paced environment, with prior call center leadership experience preferred Strong...Remote workFull timeWork at office
Virtual Vocations Inc
United States5 days ago - ...the USA, with a strong call center footprint and... .... We deliver Customer Experience (CX), Business Process... ...powered by both on-site and remote agents, leveraging advanced... ...Customer Service Manager to lead a team of supervisors... ...and reward our team members. What You Can...Remote workFull timeContract workTemporary workCasual workWork at officeLocal areaShift work
MCI Careers
Wichita, KS2 days ago $198.72k - $260.82k
...we're Oscar. We're hiring a Director, Member Experience Strategy to join our Member Experience... ...Experience. Work Location: This is a remote / work-from-home role. Unless you reside... ...leadership Lead the planning and program management of key company and department strategy...Remote workFull timeWork at officeWork from home3 days per weekOscar Health
New York, NY6 days ago- ...the USA, with a strong call center footprint and... .... We deliver Customer Experience (CX), Business Process... ...powered by both on‑site and remote agents, leveraging advanced... ...Call Center Manager to oversee operations,... ...support and reward our team members. What You Can Expect from...Remote workFull timeTemporary workCasual workWork at officeLocal area
MCI
Addison, TX3 days ago - ...Call Center Customer Service ManagerLocation: Savannah,... ...BonusBenefits & Perks: Management: Paid Time Off, Medical... ..., or back-office experience is preferred.This is a... ...client's businessManage remote employees as needed.Other... ...and reward our team members.What You Can Expect from...Remote workFull timeTemporary workCasual workWork at officeLocal areaShift work
MCI
Savannah, GA5 days ago - ...States is seeking a CX Strategy Director to architect member journeys and drive enterprise-wide experience delivery across products and touchpoints. You will... ...with cross-functional teams, own the journey management practice, and lead the Member 360 data strategy. The...Remote job
$50k - $60k
...the USA, with a strong call center footprint and... .... We deliver Customer Experience (CX), Business Process... ...powered by both on-site and remote agents, leveraging advanced... ...Customer Service Manager to lead a team of supervisors... ...and reward our team members. What You Can...Remote workFull timeContract workTemporary workCasual workWork at officeLocal areaShift workMass Markets
Las Cruces, NM4 days ago- ...technology service provider is seeking a Remote Customer Care Specialist based in... ...this role, you will engage with members through phone, email, and chat to... ...needs and enhance their overall experience. Responsibilities include managing membership inquiries and providing...Remote job
- SCAN Group is seeking a Member Experience Guide for a fully remote seasonal role. You will own interactions from inquiry to resolution, applying empathy, accountability, and a proactive mindset to deliver exceptional service. Start date is soon and training is provided...Remote jobSeasonal work
- ...Credit Union in Gardena, CA, is seeking a Member Experience Improvement Specialist to enhance... ...analysis and strategic initiatives. This remote position requires strong analytical abilities... .... The successful candidate will manage the Voice of the Customer process and work...Remote job
- ...dependable Customer Support Representative. This fully remote role involves assisting members with inquiries related to memberships, billing, and account... ...Ideal candidates have over a year of customer service experience and possess strong communication skills. The position...Remote job
- ...Entertainment Credit Union is seeking a Member Experience Representative to deliver exceptional service via calls, chats, and digital channels. The role emphasizes... .... The position reports to the Associate Manager, Member Experience Center and requires residency in Georgia or...Remote job
- ...to lead the strategy, roadmap, and delivery of the enterprise Member Experience and Omnichannel Engagement portfolio, delivering seamless, personalized interactions across digital, mobile, web, contact center, and outreach channels. Travel up to 25%. The role...Remote job
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote Call Center Manager - Member Experience. Be the first to apply!
Related searches
- senior devops engineer remote Brooklyn, NY
- remote .net full stack web developer Brooklyn, NY
- nursing recruiter (remote) Brooklyn, NY
- clinical data coordinator remote Brooklyn, NY
- pmp - project manager - remote Brooklyn, NY
- part time project manager remote Brooklyn, NY
- junior project manager remote Brooklyn, NY
- web developer internship remote Brooklyn, NY
- email marketing specialist (remote) Brooklyn, NY
- remote weekend Brooklyn, NY