Remote Call Center Manager - Elevate Member Experiences
Brunswick Corporation
- Remote job
Brunswick Corporation is seeking a Call Center Manager to lead the Freedom Boat Club member service team and deliver an exceptional customer experience. This role oversees daily contact center operations, staffing, training, and performance improvement, partnering across the business to raise service levels.The ideal candidate is a people-focused leader with coaching experience, able to manage multiple priorities in a fast-paced environment from a fully remote work setup.J-18808-Ljbffr Brunswick Corporation
- Brunswick is seeking a Call Center Manager for Freedom Boat Club, a fully remote, Monday-Friday role. Lead a customer service team, drive performance, and partner with cross-functional teams to enhance member experiences. The position emphasizes coaching, scheduling, and...Remote jobMonday to Friday
- ...the Future of Owner Experience Location: Las Vegas... ..., and stay. As a Call Center Manager , you'll play a key... ...This role is remote within the United States... ...support during periods of elevated volume and as business... ...opportunities to help team members reach their potential...Remote workWork at officeShift work
$60k - $65k
...Full-Time | Remote / Hybrid | Bilingual Spanish Required... ...leader to run its Member Experience Team supporting New... ...compliance-driven contact center and you want your work... ..., Member Case Managers, Care Management staff... ...in customer service, call centers, social services...Remote workFull timeWork from home- ...lives of our employees, members and communities. We... ...directs the operations of a call center, ensuring the... ...interaction; supports all remote delivery channels.... ...sent to AVP of Member Experience and SVP of Operations/... ...years of call center management & banking experience...Remote workMonday to Friday
$25 per hour
...for pets. JOB OVERVIEW The Member Experience Associate III role is for highly... ...Customer Experience team by managing the most complex and... ...A minimum of three years of call center experience is required. RESPONSIBILITIES... ...(with instructions and remote IT team assistance)...Remote workHourly payFull timeWork at officeWork from home- ...Experienced Client Services Manager MCI is one of the... ...USA, with a strong call center footprint and... .... We deliver Customer Experience (CX), Business Process... ...powered by both on-site and remote agents, leveraging advanced... ...and reward our team members. What you can...Remote workFull timeTemporary workCasual workWork at officeLocal area
- ...the USA, with a strong call center footprint and... .... We deliver Customer Experience (CX), Business Process... ...powered by both on-site and remote agents, leveraging advanced... ...service delivery. Manage workforce planning,... ...support and reward our team members. What You Can...Remote workFull timeContract workTemporary workCasual workWork at officeLocal area
- ...the USA, with a strong call center footprint and... .... We deliver Customer Experience (CX), Business Process... ...powered by both on-site and remote agents, leveraging advanced... ...service delivery. Manage workforce planning,... ...support and reward our team members. What You Can...Remote workFull timeContract workTemporary workCasual workWork at officeLocal area
- ...alternative application process. Customer Experience Team Member II (Technical Support) Hourly Full-... ..., video relay service and video remote interpreting, the Company delivers a... ...several project(s) assigned by the CET Center Management Customer Experience Representative -...Remote workHourly payFull timeWork from homeNight shiftWeekend work
$63.25k - $79.06k
...POSITION TITLE: Call Center Manager REPORTS TO: Vice President Retail Experience SUPERVISES: Call Center Staff JOB STATUS... ...*This position works on-site. Remote work is not available at this time... ..., and maintains a high-quality member experience. The Manager is...Remote workWork at officeLocal areaAfternoon shift- SCAN Group in the United States is seeking a Member Experience Guide to serve as a trusted partner to our members, owning... ...You will prioritize member needs and strive for first-call resolution when possible. This remote role offers a base hourly pay of $20, an annual...Remote jobHourly pay
- Travelwithsan is seeking a friendly and professional Member Experience Associate to provide support to its members in a remote capacity. You will be the primary point of contact, helping to resolve inquiries, improve the member experience, and maintain professionalism....Remote job
- Workit Health is seeking a Member Experience Specialist to provide exceptional support to members throughout their recovery journey. This remote role involves engaging with patients via various channels, ensuring they receive accurate information and assistance as they...Remote job
- SCAN Group is seeking a dedicated Member Experience Guide to support our members remotely from WA, AZ, NV, TX, NM. You will own inquiries from start to resolution with empathy, ensuring the member’s needs are understood and met promptly. Join a values-driven nonprofit health...Remote job
- The Member Experience Guide at SCAN Group is a remote role focused on delivering empathetic, first-call resolutions for member inquiries across our care programs. You will own each interaction from inquiry to resolution with a Champion's Mindset, guiding members with clarity...Remote job
- FoundersCard is seeking a hands-on Member Experience & Operations Manager to own and improve the operational experience of membership from onboarding through... ...is based in Spring/Houston with 4 in-person days and 1 remote day, requiring strong operational judgment and a focus...Remote work
- ...Call Center Customer Service Manager MCI is one of the fastest-growing tech-enabled... ...countries. We deliver Customer Experience (CX), Business Process... ...by both on-site and remote agents, leveraging advanced... ...support and reward our team members. What You Can Expect...Remote workFull timeTemporary workCasual workWork at officeShift work
- ...To enhance member satisfaction, the full-time remote Member Experience Manager will oversee daily operations, manage member cases, and lead a high-performing team... ...high-volume, fast-paced environment, with prior call center leadership experience preferred Strong...Remote workFull timeWork at office
- ...Call Center Customer Service ManagerLocation: Savannah,... ...BonusBenefits & Perks: Management: Paid Time Off, Medical... ..., or back-office experience is preferred.This is a... ...client's businessManage remote employees as needed.Other... ...and reward our team members.What You Can Expect from...Remote workFull timeTemporary workCasual workWork at officeLocal areaShift work
- ...the USA, with a strong call center footprint and... .... We deliver Customer Experience (CX), Business Process... ...powered by both on‑site and remote agents, leveraging advanced... ...Call Center Manager to oversee operations,... ...support and reward our team members. What You Can Expect from...Remote workFull timeTemporary workCasual workWork at officeLocal area
- ...the USA, with a strong call center footprint and... .... We deliver Customer Experience (CX), Business Process... ...powered by both on-site and remote agents, leveraging advanced... ...Customer Service Manager to lead a team of supervisors... ...and reward our team members. What You Can...Remote workFull timeContract workTemporary workCasual workWork at officeLocal areaShift work
$198.72k - $260.82k
...we're Oscar. We're hiring a Director, Member Experience Strategy to join our Member Experience... ...Experience. Work Location: This is a remote / work-from-home role. Unless you reside... ...leadership Lead the planning and program management of key company and department strategy...Remote workFull timeWork at officeWork from home3 days per week- ...States is seeking a CX Strategy Director to architect member journeys and drive enterprise-wide experience delivery across products and touchpoints. You will... ...with cross-functional teams, own the journey management practice, and lead the Member 360 data strategy. The...Remote job
$60k
...the USA, with a strong call center footprint and... .... We deliver Customer Experience (CX), Business Process... ...powered by both on-site and remote agents, leveraging advanced... ...Customer Service Manager to lead a team of supervisors... ...and reward our team members. What You Can...Remote workFull timeContract workTemporary workCasual workWork at officeLocal areaShift work- ...technology service provider is seeking a Remote Customer Care Specialist based in... ...this role, you will engage with members through phone, email, and chat to... ...needs and enhance their overall experience. Responsibilities include managing membership inquiries and providing...Remote job
- CVS Health Corporation is seeking a Sr. Manager, Member Experience to help translate strategy into coordinated plans and member-facing communications... ...and dependencies. The position supports becoming a remote or hybrid contributor across the US, with a strong emphasis...Remote job
- Coastal1 Credit Union is hiring a Call Center Representative for our Contact Center. The... ...delivering high-quality service to members, resolving account inquiries, processing... ...while maintaining a positive member experience in a remote work setting. #J-18808-Ljbffr...Remote job
- A prominent credit union is seeking a Member Experience Improvement Specialist to work remotely. The ideal candidate will collect and analyze member data to enhance their overall experience. This role requires a bachelor's degree and a solid background in research and analytics...Remote job
- ...Fit as a Customer Care Manager at Jesse Torres -... ...re the person people call first when life goes... ...consistent, professional experience for our customers.... ...the agent, agency team members, and remote support resources to... ...an issue and when to elevate it. Dependable,...Remote workWork at officeLocal areaWork from home
- ...to lead the strategy, roadmap, and delivery of the enterprise Member Experience and Omnichannel Engagement portfolio, delivering seamless, personalized interactions across digital, mobile, web, contact center, and outreach channels. Travel up to 25%. The role...Remote job
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