Senior Manager, Performance Analytics

Job Category Operations Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Applications will be accepted until 12/31/2026. We are seeking a strategic and results-driven Senior Manager, to be a senior lead in our Performance and Analytics function within the Performance Analytics Function. In this role you will be responsible for setting the strategic direction and vision for how data defines, measures, and scales the success of our global enablement efforts. You will own the performance and intelligence roadmap, working cross functionally with the data engineering and development team to execute on outputs, whilst engaging senior stakeholders and field business partners to drive alignment and adoption along the way. A critical focus for 2026 will be leading a pioneering initiative to scale and improve the measurement of seller readiness through agentic assessments and advanced data modeling. What You’ll Drive AI-Led Measurement: Design the "Measurement of the Future" by piloting AI-driven assessments and agentic interactions to validate seller skills and behaviors. Strategic Measurement Framework: Architect and lead the implementation of a unified, global measurement strategy. You will define the North Star KPIs and success metrics that track program effectiveness and organizational impact. Seller Readiness: Lead initiative to scale and improve measurement of seller readiness through agentic assessments of skills, behaviours and knowledge. Accountability for Strategic Initiatives: Own strategic initiatives working across the Global Field Readiness Organization, Sales Strategy and Sales Organization Cross-Functional Influence: Lead a cross functional measurement community of practice across enablement, sales strategy and technology teams, driving alignment against the future performance and analytics roadmap. Strategic Communications: Translate complex data analysis and analytical insights into clear, compelling narratives and presentations suitable for senior stakeholders. What We’re Looking For Experience: 8+ years in business or technology consulting, performance analytics, business intelligence or a related field Technical Mastery: Expert-level command of data management, visualization (Tableau, Power BI), and relational databases (SQL). Problem Solving: Exceptional ability to apply structured problem-solving to ambiguous, high-level business challenges. Strategic Communication: Proven ability to translate complex analytical models into compelling narratives delivered for executive-level stakeholders. Stakeholder Management: Demonstrated ability to influence resources without direct reporting lines as well as manage executive stakeholder relationship with ease Mindset: A strong bias for action and an intellectual curiosity that drives high-quality, precise results in a fast-paced environment. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $143,400 - $216,900 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. #J-18808-Ljbffr Salesforce