Global Contact Center Leader — Remote & Growth
MCI
- Remote job
MCI is looking for a talented leader in Addison, Texas, to manage overall contact center operations. The role involves staffing, performance management, and achieving key performance indicators (KPIs). We are searching for a candidate with a Bachelor’s degree and 3+ years of experience in BPO environments. In this role, you will lead teams, analyze operational data, and implement strategies that improve efficiency and customer satisfaction. Join MCI to enjoy comprehensive benefits and opportunities for personal growth. #J-18808-Ljbffr MCI
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