Dental Receptionist

Job Description

Job Description

About the Role:
Be the friendly face that welcomes patients and supports our dedicated dental team in providing exceptional care.

Responsibilities:

• Greet patients warmly and manage the front desk operations.
• Schedule appointments and maintain patient records efficiently.
• Handle phone calls and respond to patient inquiries professionally.
• Process patient payments and manage billing inquiries.
• Assist with insurance verification and claims processing.
• Ensure the waiting area and reception are tidy and welcoming.
• Collaborate with dental staff to ensure smooth patient flow.
• Maintain confidentiality and adhere to HIPAA regulations.

Requirements:

• Previous experience in a dental or medical reception role preferred.
• Strong communication and interpersonal skills.
• Proficient in using dental software and MS Office Suite.
• Ability to multitask and work in a fast-paced environment.
• Detail-oriented with excellent organizational skills.
• High school diploma or equivalent; additional certification is a plus.
• Positive attitude and a passion for patient care.
• Ability to work flexible hours as needed.

About Us:

We have been serving the North Haven and Wallingford community with top-notch dental care for years. Our patients love us for our commitment to excellence and our friendly, professional staff. Join us and be a part of a team that values both patient satisfaction and employee well-being.