Business Development Representative

Please note: Every application submitted through Workday is reviewed by a real person — not an AI. We value your time and take each submission seriously.Complete Technology Solutions is a rapidly growing Managed Service Provider providing IT, VoIP, surveillance, and wireless network services both in and outside of Illinois. The IT Technician’s role is to ensure proper computer operation so that end users can accomplish business tasks and our top priority is finding the right person who aligns with our culture, mission and integrity-based values.Headquartered in Sparta, Illinois, Complete Technology Solutions is seeking individuals that are passionate about technology to join our client-focused and collaborative team. Standard work hours are typically Monday through Friday 8am to 5pm, with paid overtime included as needed.Who are we?Complete Technology Solutions has been dedicated to improving the lives and business success of our clients for over 42 years. We provide integrated solutions and professional services to meet technological and organizational needs, specializing in IT Solutions, Support, Cybersecurity, Voice and Physical Security services across Illinois and Missouri.At CTS, a New Charter Company, we are seeking a Business Development Representative (in other companies this person could hold the title of Marketing & Sales Representative, Lead Generation Specialist, Marketing Development Representative) to drive revenue growth through proactive lead generation, pipeline development, and client engagement.This is a remote position for our organization which is based in Sparta, ILIn this role, you will collaborate with sales leadership, utilize CRM platforms, and execute outbound campaigns across phone, email, and in-person channels to generate qualified opportunities and build a strong pipeline. You will maintain professionalism, integrity, and confidentiality while representing the company positively in all interactions.To be successful in this role, you will consistently execute outreach strategies, manage lead activity and data with precision, and contribute to marketing-driven pipeline growth while maintaining strong communication and organizational discipline. You will demonstrate accountability for your activity levels and results, proactively identifying opportunities to improve performance and exceed lead generation targets.We understand that great candidates may not meet every requirement listed. If you meet around 70% of the qualifications and are excited about this role, we encourage you to apply.General job duties include:Business Development Representative duties (Sales - Primary)Identify, research, and target prospective clients within defined marketsExecute outbound prospecting efforts including calls, emails, and eventsBuild and maintain a consistent pipeline of new business opportunitiesQualify leads and coordinate hand-off to sales team or leadership for closingDevelop and maintain prospect databases and CRM records with accurate activity trackingEstablish initial relationships with decision-makers and key influencersSupport and participate in networking events, trade shows, and industry functions to generate new contactsCollaborate with leadership to refine targeting strategies and outreach campaignsSupport marketing campaigns and outreach initiativesTrack campaign effectiveness and lead conversion metricsMarketing Support duties (Secondary Focus)Assist in developing targeted campaigns designed specifically for lead generationContribute content and ideas for email campaigns, outreach messaging, and digital engagementSupport website and social media updates with a focus on driving inbound leadsCoordinate with vendors and partners on co-marketing initiatives that produce measurable business opportunitiesHelp track and report on campaign effectiveness, lead conversion, and ROIRequired Experience:High School DiplomaCollege experience preferredStrong verbal and written communication skillsAbility to initiate conversations and build rapportSelf-motivated with a results-driven mindsetPreferred Experience:Marketing, Business, Communications, or related experience preferredConfidence in outbound communication (phone, email, in-person)Ability to initiate conversations and quickly build rapportBasic understanding of sales processes and lead qualificationProficiency with computers, CRM systems, and digital toolsStrong organizational and time management skillsFamiliarity with lead generation and business development strategiesUnderstanding of digital marketing as it relates to pipeline growthWorking knowledge of the technology industryAbility to analyze prospects and identify business opportunitiesPhysical Requirements:Must be able to operate a motor vehicle and travel to events, client sites, and tradeshows.Compensation:The compensation is expected to start at $40,000+, plus commission. Our offer will be determined by multiple factors including candidate experience and expertise and may vary from the amount listed above.CTS, a New Charter Technologies company, is committed to creating an inclusive environment and is proud to be an equal opportunity employer. CTS recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. #J-18808-Ljbffr