Senior Clinical Quality RN - Hybrid West Valley
$72.8k - $130kUnitedHealth Group
**Position is Hybrid serving the Inner West Valley region of the Phoenix metro area, with proximity to Central Phoenix (S. Glendale, Avondale, Tolleson, Litchfield Park)*** (Time spent in the field, working from home and occasionally in the office for meetings or training) For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. The Sr. Clinical Quality Consultant RN will drive consistency, efficient processes and share best practices, in a collaborative effort with the provider and large or complex groups, designed to facilitate a minimum 4 STAR quality performance. The Sr CQC will participate in quality improvement initiatives, attend monthly or joint operating committee meetings, develop recommendations for quality remediation plans and create tools and databases to capture relevant data for each region. This position will work collaboratively with each regional/market team and their leadership in a matrix relationship. This position may serve as the team lead for the clinical quality consultants in the assigned market and has responsibility for the network's quality performance. If you are located in the West Valley region of the Phoenix metro area, with proximity to Central Phoenix (Goodyear, Avondale, Tolleson, Litchfield Field Park, South Glendale, Central Phoenix) you will have the flexibility to work from home and in the office in this hybrid role* as you take on some tough challenges. Primary Responsibilities:
- Develop business plans to motivate providers to improve STARS measure performance
- Provide analytical interpretation and STARS/HEDIS performance summaries to provider groups
- Be the subject matter expert for all STARS-related activities within their assigned territory working within a matrix relationship
- Participate and present in weekly, Monthly, Bi-monthly, Quarterly and/or Annual business Review meetings related to STAR activities which summarize provider performance
- Analyze and evaluate provider structure and characteristics, including EMR utilization, office operations, and personnel to identify the most effective approaches and strategies to improve STARS measure performance
- Assist in developing STARS/HEDIS presentation materials for provider performance meetings
- Visit patient homes in the Inner West Valley region of the Phoenix metro area, with proximity to Central Phoenix to close gaps in care
- Registered Nurse (within AZ and/or a compact state)
- 4+ years of healthcare experience
- 2+ years of experience in provider-facing interactions
- Experience and proficiency using Microsoft Office applications, including Outlook, Word, PowerPoint, and Excel spreadsheets
- Ability to travel locally 50%
- Driver's license and access to reliable transportation
- 2+ years of experience in HEDIS/STARS, preferably in a clinical quality consultant role
- 2+ years of clinical data abstraction/quality chart review experience
- Billing and CPT coding experience
- Medicare and/or managed care experience
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