Assistant Account Manager

Job Description

Job Description

Join our fast-growing fulfillment company!

We have an immediate opening for a customer service position -- working as an Assistant to the Account Manager. Would require the ability to manage client relations with a prompt and positive attitude! The position's hours are Monday-Friday 8:00-4:30.

Looking for an energetic, dynamic and driven individual. Must be able to multi-task and work well with companies (clients). If you have follow-through skills, like to work in a fast-paced environment and thrive on organization, this is be the perfect job for you. Must have experience with computers, typing, and be proficient with Microsoft Outlook, Word and Excel.

Responsibilities:

Responsibilities include, but are not limited to:

• Responding promptly, within 30 minutes, and professionally to service the needs of companies with either resolution or acknowledgement.
• Assist with confirmation that orders ship within 24 hours.
• Work directly with the Account Manager and various warehouse supervisors to resolve and shipping issues.
• Must be able to communicate well on the phone and send detailed information via email.
• Must be confident and articulate. Anticipate the need to work well under pressure.
• Assist with Will-Call pick up
• Assit with resolution of any shipping needs/issues.

Qualifications:

Excellent communication skills and positive attitude

• Experience with PC computers

• Work well with clients and fellow employees

• Strong written and verbal communication skills with ability to interface professionally

• Positive attitude and ability to maintain a high degree of professionalism

• Strong organization skills

• Account management experience helpful-2 years experience and at least 3 years since H.S.

• Dependable

Additional Information

What you can look forward to working with us:

• Casual atmosphere focused on getting the job done right and quickly

• Co-workers that work hard but feel like friends

• A family owned company dedicated to the success and growth of the employee

Job Type: Full-time

Pay:$17/hour

Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
Common surfaces are sanitized frequently, hand sanitizer available for employee use in warehouse.

Education:

• High school or equivalent (Required)

Experience:

• Account Management: 1 year (Preferred)
• Client Services & Customer Support: 1 year (Required)

License/Certification:

• Driver's License (Preferred)