Salesforce End User Support

Robert Half

Job Description

Robert Half is seeking a Salesforce Administrator to evaluate, document, and improve business processes for a non-profit organization based in Portland, OR. Apply today!

Duration: Through to January 2027 to start

Location: 100% Onsite

Schedule: Monday - Friday at 8am to 5pm PST

Job Responsibilities:

Provide one-on-one Salesforce coaching and support sessions for approximately 35 users.
Proactively schedule time with users rather than waiting for support requests.
Support users across the full spectrum of proficiency, from individuals who have never logged in to experienced users needing advanced reporting assistance.
Troubleshoot Salesforce navigation, reporting, dashboard, data entry, and usability questions.
Assist users with report creation, dashboards, and data access.
Lead small-group training sessions, office hours, and power-user workshops.
Support testing and validation efforts related to enhancements and releases.
Partner with Salesforce administrators, developers, and vendors on escalated issues.
Identify recurring challenges and recommend adoption and process improvements.
Deliver high-touch support to users ranging from administrative staff through executive leadership.

5+ years of Salesforce Administration, User Adoption, Training, Application Support, or related experience.
Hands-on Salesforce Nonprofit Cloud experience.
Strong reporting and dashboard expertise.
Experience supporting users with varying levels of technical proficiency.
Excellent coaching, facilitation, and communication skills.
Ability to explain complex technical concepts in simple, non-technical language.
Patient, approachable personality with the ability to make users comfortable asking basic questions.
Ability to work closely with technical teams, administrators, developers, and vendors.
Understanding of nonprofit financial and grantmaking workflows preferred.

Apply

Vacancy posted 13 days ago

Similar jobs that could be interesting for youBased on the Salesforce End User Support in Portland, OR vacancy

Domain Consultant - End Point Management Solutions
...industry expert in Identity and End Point security.... ...Document customer interactions in Salesforce.Collect and deliver constant feedback... ...expertise in the area of endpoint and user security.Present and... ...demonstrations, answer RFPs and support complex sales opportunities.Travel...
Salesforce
Full time
Remote work
Visa sponsorship
Work visa
Palo Alto Networks
Portland, OR
2 days ago
Technical Support Specialist I
$58k - $75k
...Dealers. This position provides Customer support for Freightliner and Western Star trucks... ...from authorized service locations, end-users, and internal and external customers. Posting... ...documentation in Call Center software (Salesforce). Provides support to CAC team members including...
Salesforce
Temporary work
For contractors
Work at office
Local area
Remote work
Relocation
Relocation package
Jobtailor
Portland, OR
2 days ago
Salesforce Technical Business Analyst
...Job Title: Salesforce Technical BA Type: FT Location: Vancouver, WA or Portland... ...business requirements into clear user stories, acceptance criteria, process... ...rules) don't break integrations. Support change management and end-user training/enablement for new...
Salesforce
Full time
OSI Digital
Portland, OR
6 days ago
Account Executive - Retirement 401(k) Services
$55k - $115k
...expertise to help organizations work smarter, support their people, and achieve better... ...of Paychex to final decision makers and end users within the prospect universe for the purpose... ...prospects, sales and client notes into Salesforce.com to ensure seamless selling and...
Salesforce
Base plus commission
Full time
Contract work
Part time
Internship
Local area
Flexible hours
Paychex
Portland, OR
18 hours ago
Territory Account Representative
$92.2k - $171.1k
...while also cultivating new opportunities with end users. Travel/Location: This role is remote when not traveling and will support the entire West Region. Travel is roughly... ..., Outlook), SAP, and familiarity with salesforce is a plus. ~ Has an entrepreneurial spirit...
Salesforce
Full time
Local area
Immediate start
Remote work
Night shift
Pentair
Portland, OR
4 days ago
Account Executive Dealer Channel, West Region
$69.3k - $103.77k
...driven and strategic Account Executive to support and expand our independent dealer... ...with dealer principals, sales reps, and end‑user customers to drive Canon visibility, promote... ...preferred. Experience utilizing a CRM system; Salesforce.com preferred. Compensation Base salary...
Salesforce
Full time
For contractors
For subcontractor
Casual work
Work at office
Local area
Work from home
Night shift
3 days per week
Canon U.S.A., Inc.
Portland, OR
5 days ago
Senior Accounting and Budget Manager
$101.2k - $126.5k
...the intersection of providing support to our affiliates and the effort... .... Serve as the super user of Adaptive software to deliver... ...in the Monthly Close and Year-End Audit Process and Prepare Tax/... ...Support the invoice creation, from Salesforce, for CHSS and CELLs,...
Salesforce
Full time
Work at office
2 days per week
Stand for Children Leadership Center
Portland, OR
a month ago
Account Manager
...client services contact responsible for supporting retention, client satisfaction and issue... ...inbound emails, fax, and phone calls, and Salesforce cases Developing and executing a... ...processes and procedures that enhance the users experience. Acts as change agent as appropriate...
Salesforce
Work experience placement
Currently hiring
Work at office
Local area
Home office
Corpay
Beaverton, OR
1 day ago
Account Executive
...join our team. Job Description To support our company's rapid growth, we are hiring... ...build a strong pipeline of opportunities in Salesforce.com and work your prospects aggressively.... ...-based business, so your job does not end after your first sale is closed. You will...
Salesforce
Work at office
CrowdStreet
Portland, OR
4 days ago
Solutions Consultant
$75k
...community of risk and compliance technology users. Our solutions are built to work in... ...drive adoption of reporting solutions that support informed business decisions. You'll... ...functional and technical expertise Utilize Salesforce.com and Professional Service Automation...
Salesforce
Remote work
Worldwide
Night shift
Navex Inc
Lake Oswego, OR
4 days ago
Customer Sales Process Coordinator (onsite 3 days per week)
$24 - $26 per hour
...administrative, coordinator role that will support customer sales and implementation... ...SharePoint, and Excel. Experience with Salesforce is a plus but is not required. Able to... ...or compliance requirements based on the end client's background check policies and applicable...
Salesforce
Hourly pay
Contract work
Visa sponsorship
3 days per week
TalentFish
Vancouver, WA
7 days ago
Field Sales Engineer - Southwest Washington
...Function: Sales | Engineering | Customer Support Job Summary: The Field Sales... ...relationships with distributor partners and end users. • Conduct regular branch and customer... ...documentation in a timely manner. • Use Salesforce, Power BI, and other tools to track...
Salesforce
Full time
Local area
Long distance
Dodge Industrial, Inc.
Portland, OR
9 days ago
Software Support Engineer
Software Support Engineer - 2nd Level Support Company Description PVA TePla OKOS, a subsidiary... ...issues, and escalations. Assist with user training and provide guidance to... ...CRM and ticketing systems, particularly Salesforce and/or Jira. Knowledge of Windows-based...
Salesforce
Full time
Remote work
PVA TePla OKOS
Portland, OR
2 days ago
Strategic Account Manager
$85k
...document strategic account plans within Salesforce. Member Relationship & Strategy Build... ...Execution & Contracting: **Manage the end-to-end membership contract process—drafting... ...tight timelines. ~**Event & Logistics Support: **Ability to travel and provide high-energy...
Salesforce
Contract work
Immediate start
Remote work
Flexible hours
LGC Group
Portland, OR
2 days ago
Account Executive
$200k - $250k
...the forefront of technology innovation, supporting our customers to stay ahead. Mission-... ...within assigned territory Manage the end-to-end sales process for all opportunities... ...Proficiency with CRM platforms such as Salesforce ~ Strong verbal and written...
Salesforce
Contract work
Summer work
Remote work
Routeware
Portland, OR
4 days ago
Account Executive
$90k - $130k
...insights and proven expertise, we deliver endto-end solutions that accelerate time-to-value... ...-including Adobe, AWS, Microsoft, Salesforce, and more-we turn complexity into progress... ...best practices and coaching for success. Support Everforth Apex's training initiatives by...
Salesforce
Temporary work
Work at office
Flexible hours
Apex Systems
Lake Oswego, OR
6 hours ago
IT Support Specialist
$38 - $40 per hour
...Description We’re looking for a tech-savvy and solutions-oriented IT Support Specialist to provide temporary support to a busy Information Technology team. This full-time assignment will focus on end-user support, laptop provisioning, Microsoft 365 administration, IT...
Full time
Temporary work
Work at office
Local area
Remote work
Work from home
3 days per week
NW Staffing Resources
Portland, OR
2 days ago
Salesforce CPQ Consultant, Technical Transformation
$88.8k - $148k
...workforce Recruiting for this role ends on December 31, 2026.Work you... ...you will be responsible for…Supporting transformation initiatives... ...and technical solutions.Salesforce CPQ CertifiedA Bachelor’s degreeAbility... ...process flow diagrams, user journeys and stories,...
Salesforce
Local area
Deloitte
Portland, OR
3 days ago
Cashier Team Member (Front End Service) - Part Time Seasonal
$17 - $25.4 per hour
...Foods Market Customer Service & E-Commerce Team Member Provides support as a member of the Customer Service & E-Commerce team to include... ...when ringing up scalable items. Cleans and stocks Front End areas, including own register changing tapes and ribbon as necessary...
Hourly pay
Full time
Part time
Seasonal work
All shifts
Flexible hours
Night shift
Whole Foods
Portland, OR
2 days ago
Technical Support Engineer
$86k - $117.5k
...Responsible For Circle is looking for a Technical Support Engineer who will provide world-class... ...You enjoy the challenge of solving open-ended problems in a timely manner and you are... ...preferred: SQL, Postman, Kibana, Jira, Salesforce, Confluence. Experience with developer...
Salesforce
Local area
Flexible hours
SupportFinity™
Portland, OR
5 days ago
Account Executive
...We give our sales team the resources and support they need to be successful and earn a... ...Word, Outlook, Excel, and PowerPoint, CRM-SalesForce. A positive attitude and a desire to... ...representatives will only come from email addresses ending in @audacy.com . If you receive any...
Salesforce
Base plus commission
Full time
Local area
Remote work
Flexible hours
Audacy
Portland, OR
1 day ago
Account Executive
...almost 4 times the size of the largest ad-supported music streaming service. And we were... ...growing new media, today has more monthly users than streaming music services or Netflix... ...required. You should also be skilled in Salesforce, Microsoft Office and social networking...
Salesforce
Full time
Work at office
Local area
Flexible hours
iHeartMedia
Tigard, OR
4 days ago
Desktop Support Specialist
The Desktop Support / Logistics Specialist is responsible for providing technical assistance to end-users, ensuring smooth operation of IT systems, and managing logistical processes related to hardware, software, and office equipment. This hybrid role combines hands-on...
Work at office
Relocation
Monday to Friday
CBTS
Portland, OR
1 day ago
Account Manager - Renewals (West)
$138k - $172k
...committed to exceptional customer loyalty, support, and expansion. We are seeking an... ...buyers, decision-makers, champions and end-users, negotiating contracts for direct and partner... ...information, and sentiment. Ensure proper Salesforce hygiene with thorough, accurate, and up...
Salesforce
Contract work
Work at office
Remote work
Flexible hours
New Relic
Portland, OR
1 day ago
AV Desktop Support Specialist
IT Support SpecialistRole requiring experienced person to jump in and work with IT department... ....Service Conference Rooms (Zoom) and User Cubical for break\fix, resolve issues, triage... ...support.Experience:Experience in supporting end-users (in person / remote) in a corporate...
Work at office
Local area
Remote work
Relocation
US Tech Solutions
Beaverton, OR
3 days ago
IT Support Technician
Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users, workstations, printers, peripherals, and common IT systems across hospital...
Work at office
MetroSys, Inc.
Vancouver, WA
3 days ago
Technical Analyst II
$96k - $144k
...and uncover opportunities for improvement. You’ll build, support, and enhance front-end and back-end tools, leveraging AI and automation to... ...top talent from around the world. In addition to our site’s user and privacy policy found at , we also want to make you aware...
Work experience placement
Local area
Indeed
Portland, OR
1 day ago
Account Executive
...Partner with your customers to identify strategic opportunities to support them in growing their business utilizing Found Hands strategic... ...attending a minimum of 4 markets per year ~ Experience with Salesforce CRM required ~ Proficiency in Microsoft Office ~ Excellent...
Salesforce
Work at office
Four Hands
Portland, OR
3 days ago
Field Technician
$33.5 per hour
...purchase order, including material and labor requirements Support pricing process by providing accurate measurements and... ...management skills Ability to navigate a CRM system (i.e., SalesForce, Dynamics, Microsoft systems) Compensation ~$33.50/hr to...
Salesforce
Permanent employment
Local area
Window Nation
Portland, OR
3 days ago
IT Support Specialist - Level 2 (Cranston, RI)
The IT Support Specialist - Level 2 is responsible for providing advanced technical support to end-users across hardware, software, networking, and system issues. This role handles escalated support tickets and contributes to maintaining and improving IT systems. The Level...
Remote work
Korn Ferry
Portland, OR
5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Salesforce End User Support. Be the first to apply!