Sr. Channel Account Manager

Company Overview Ergotron, Inc. is a global leader in designing ergonomic solutions that connect people and technology to enhance human performance, health, and happiness. Using the Technology of Movement™, Ergotron builds products and custom solutions that help people feel, fuel, and enjoy a new sense of energy in healthcare and workspace settings. Through its 40‑plus year history, Ergotron has led the industry with innovative, professional‑grade products and customer‑obsessed service. The company has earned more than 200 patents and established a growing portfolio of award‑winning brands including WorkFit® and CareFit™, and patented Constant Force™ and LiFeKinnex™ technologies. Ergotron is headquartered in St. Paul, Minnesota, with a presence in North America, Europe, and Asia Pacific. Job Overview The Senior Channel Account Manager for CDW Healthcare owns the strategy, growth, and execution of Ergotron with one of our critical reseller partners. This role is responsible for expanding revenue, deepening executive relationships, driving solution adoption (hardware + software), and aligning internal teams to win in a complex healthcare environment. They act as the single‑threaded owner of CDW Healthcare, balancing strategic partnership leadership with day‑to‑day execution, and serving as the internal voice of CDW and healthcare customers. Key Responsibilities Own the relationship with CDW Healthcare across executive, sales leadership, category management, and field teams. Develop and execute a joint annual business plan (JBP) with measurable revenue, attach, and solution goals. Lead QBRs, EBRs, and strategic planning sessions with CDW Healthcare leaders. Act as the escalation point for critical issues, ensuring fast resolution and long‑term solutions. Drive net‑new growth and share‑of‑wallet expansion across healthcare segments (IDNs, hospitals, clinics, ambulatory, etc.). Increase solution and software attach, not just product volume. Identify whitespace opportunities and emerging healthcare workflows where Ergotron can differentiate. Partner with field sellers to influence large deals, strategic pursuits, and national programs. Bring strong understanding of healthcare environments, workflows, and buying dynamics (clinical, IT, facilities, procurement). Translate healthcare customer needs into clear value propositions and partner‑ready messaging. Stay current on healthcare trends that impact technology, mobility, infection control, and digital work. Serve as the internal quarterback for CDW Healthcare initiatives across sales & vertical teams, product management & engineering, marketing, customer experience / support. Provide structured feedback on product gaps and competitive positioning to ensure internal teams understand why CDW Healthcare matters and how to win. Enable partner enablement for CDW Healthcare sellers (training, tools, playbooks, messaging). Launch and manage partner programs, promotions, and campaigns aligned to healthcare priorities. Track performance against plan and adjust tactics quickly. Track KPIs including revenue, attach rates, solution mix, and program ROI. Provide regular executive‑level updates internally. Attend customer visits, industry events and Ergotron team collaboration opportunities. Qualifications 8–12+ years of experience in channel sales, strategic accounts, or partner management. Proven success managing large, complex reseller relationships (CDW, SHI, Insight, etc.). Direct experience selling into or through the healthcare vertical. Strong executive presence and ability to influence without authority. Track record of driving solution‑based selling, not just product transactions. Experience with enterprise healthcare systems, IDNs, or national healthcare programs. Background working cross‑functionally with product and marketing teams. Familiarity with hardware + software ecosystems. Experience navigating matrixed organizations. Strategic thinking with strong execution discipline. Relationship builder at executive and field level. Comfortable with ambiguity and complexity. Salesforce.com experience preferred. B.S./B.A. degree in Business, Sales or other related field preferred. Ergotron Core Values Customer‑centric innovation built to last, focusing on constantly improving integrity. Commitment to moving employees forward with leading benefits and reward programs. Benefits We offer a comprehensive and competitive pay and benefits package, including medical, dental, vision, life, disability, tuition reimbursement, 401(k) with match, and an Employee Assistance Program (EAP). Paid time off, paid holidays and maternity, paternity, and grandparents leave are provided. Career milestones programs recognize employees at five, ten, fifteen years and beyond. #J-18808-Ljbffr Ergotron