Accounts Receivable Specialist

Job Description

Job Description

COMPANY OVERVIEW

For more than 30 years, Artemax has been a dynamic and innovative manufacturing company committed to quality, customer satisfaction, and continuous improvement. We provide high-quality wristbands, identification products, and related solutions for customers and events around the world. Our commitment to excellence extends beyond our products to the people who make them. With decades of industry experience, Artemax fosters a team-oriented work environment where employees are empowered to grow, contribute, and build rewarding careers.

POSITION SUMMARY

The Accounts Receivable Specialist supports the organization’s financial operations by maintaining accurate customer accounts and promoting timely collection of outstanding balances. This role requires strong attention to detail, organization, and communication skills, with a focus on accuracy, customer service, and effective resolution of account issues.

KEY RESPONSIBILITIES

• Invoicing & Billing: Generate and distribute accurate invoices to customers.
• Collections: Monitor AR aging reports, identify overdue accounts, and communicate with customers via email or phone to secure timely payment.
• Dispute Resolution: Research billing errors, payment discrepancies, and missing information, working with customers and internal teams to resolve issues.
• Payment Processing: Record and apply incoming ACH, credit card, check, and wire payments to the correct customer accounts.
• Data Management: Maintain accurate customer profiles in the ERP, including contact information, payment terms, and credit limits to support effective billing and collections.
• Continuous Improvement: Identify bottlenecks and opportunities within billing and collections processes and recommend and implement improvements to increase efficiency and effectiveness.

This list of responsibilities is not all inclusive and is subject to expansion to encompass additional duties and responsibilities as determined by management as needed.

QUALIFICATIONS

• Associate’s degree in accounting, finance, or related field or equivalent experience required.
• 1-3 years of experience in invoicing, collections.
• Proficient with Microsoft Office applications: Excel, Word, Outlook, and the ability to learn and utilize company specific accounting software/ERP systems.
• Experience in a manufacturing environment is preferred.

BENEFITS
At Artemax, we offer a competitive benefits package designed to support the well-being and success of our employees. Benefits include, but are not limited to, the following:

• Medical, dental and vision insurance
• A 401(k) plan with competitive matching program
• Employee Assistance Program (EAP)
• Short-Term and Long-Term Disability
• Life insurance
• Personal Time off
• Paid holidays and more!

EQUAL OPPORTUNITY

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The above job description is only intended to be a summary of the position's responsibilities and does not include all duties that may be required to satisfactorily perform the job. I understand that the employer has the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change. I also understand that this job description does not constitute a contract of employment nor alter my status as an at will employee.

On-site in New Berlin, WI
M-F from 8:30am - 5:00pm