HR Generalist II - Clinical and Operational Support

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title
HR Generalist II - Clinical and Operational Support


Location
Cleveland


Facility
Cleveland Clinic Main Campus


Department
HR Services-Caregiver Office


Job Code
T99150


Shift
Days


Schedule
8:00am-5:00pm


Job Summary

Job Details

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As an HR Generalist II, you will play a critical role in supporting our employees and leaders through complex employee relations matters, strategic HR initiatives, and day-to-day HR operations. You'll serve as a trusted advisor, providing guidance that aligns with our organizational values, policies, and culture. This role requires someone who can operate independently, think creatively, and collaborate across teams to drive positive employee experiences. Success in this role will come from your ability to adapt quickly, navigate ambiguity, and contribute to a high-performing, fast-paced environment.

In this role, you will support a variety of Main Campus Hospital caregivers and leaders (approx: 1,000 caregivers) in both operations and clinical support areas,

A caregiver in this role works days from 8:00 a.m. - 5:00 p.m. on-site at Cleveland Clinic Main Campus.

A caregiver who excels in this role will:

• Act as a confidential advisor on performance management, corrective actions, performance improvement plans, right of reviews and investigations.

• Interpret and advise on policies and programs encompassing all aspects of Human Resource Management to all levels of caregivers.

• Conduct employee investigations and make recommendations to business leaders.

• Provide support in communicating human resources center of excellence (COE) programs and their implementation to all employees.

• Counsel client groups and facilitates conflict resolutions.

• Support regulatory practices to promote fair and equitable treatment of employees.

• Determine development needs of specific segments of the organization and may provide developmental training.

• Provide support in workforce planning to include partnering with talent acquisition and compensation to review requests such as promotions, equity reviews and job reclassifications and providing recommendations to leadership.

• Monitor compliance with organizational initiatives (e.g., compliance modules, flu, engagement, etc.)

Minimum qualifications for the ideal future caregiver include:

• Bachelor's Degree in Human Resources, Business or a related field
• Five years of progressive HR experience OR an associate degree and an additional two years of related experience, including project management experience OR A High School Diploma/GED and an additional four years of related experience, including project management experience
• Knowledge of employment and labor laws (EEO, FLSA, OSHA, FMLA, ADA, NLRA, etc.)
• Strong critical thinking, relationship building, communication, group facilitation and presentation skills
• Proficiency in Microsoft Office applications

Preferred qualifications for the ideal future caregiver include:

• Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) Certifications

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.
• Ability to travel throughout the hospital system and, in some locations, off-site.
• Ability to operate computer and other office equipment.
• Ability to communicate and exchange accurate information.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.


Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.


If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration:

Please review the Equal Employment Opportunity poster.


Cleveland Clinic is pleased to be an equal employment opportunity employer.