UX Researcher

Top Skills Required5+ years of experience as a UX ResearcherExperience with a research mix of approximately 70% qualitative and 30% quantitative methodsProficiency with FigmaPosition Overview:We are seeking an experienced UX Researcher to support customer and stakeholder research within the automotive retail and financial services space. This individual will conduct research with dealership personnel, customers, business development managers, and sales teams to uncover opportunities for improving products, services, and user experiences related to lending and financial offerings.Key responsibilities include:Conducting usability testing and user interviewsReviewing analytics, behavioral data, and customer engagement metricsAnalyzing customer feedback, satisfaction scores, and complex data setsIdentifying pain points and opportunities for improvementUpdating personas and customer journey mapsTranslating complex research findings into clear, actionable insights for stakeholdersThis role is heavily focused on qualitative research, while still leveraging quantitative data and analytics to support recommendations.Key Skills:UX ResearchQualitative ResearchUser Experience (UX)User ResearchUsability TestingPersona DevelopmentJourney MappingAnalytics and Behavioral Data AnalysisFigmaStrong ability to simplify complex findings and communicate insights effectivelyExperience working with analytics and behavior-tracking toolsAbility to collaborate with cross-functional teams and influence decision-making through researchLocation & Work EnvironmentHybrid role based in Dearborn, MICandidates must be able to work onsite in Dearborn three days per weekMinimal travel required; occasional local visits for user interviews or research activities may be necessaryJob Type & LocationThis is a Contract position based out of Dearborn, MI.Pay and BenefitsThe pay range for this position is $55.00 - $60.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully remote position.Application DeadlineThis position is anticipated to close on Aug 3, 2026.About TEKsystemsWe're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.Job SummaryJob number: JP-006180906Profession: Other