Accounts Receivable Manager

General Purpose

Richey May is seeking a driven, detail-oriented Accounts Receivable Manager to lead the firm's accounts receivable function and serve as a key partner to Finance and firm leadership in protecting the firm's cash flow. This role owns the full receivables lifecycle - from cash application and collections through account reconciliation and reporting - and plays a direct role in the financial health of the firm.

The Accounts Receivable Manager partners closely with billing, Finance, service line leaders, and firm leadership to monitor receivables performance, resolve collection risks, and keep aging balances low. What makes this role unique is the blend of hands-on execution and team leadership it requires: the person in this seat will manage day-to-day AR operations while also coaching and developing a team of AR staff, all within a high-volume, multi-entity environment that rewards process improvement and the smart use of technology.

The ideal candidate is a proactive leader with strong analytical instincts, a customer-service mindset, and the judgment to handle confidential financial information. This role suits someone who thrives on accuracy and accountability, enjoys building strong relationships across the firm, and is energized by finding better, faster ways to get receivables collected and reported.

Essential Duties & Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Collections & Cash Application

• Collections Ownership: Manage the day-to-day operations of the accounts receivable department, including collections, cash application, account maintenance, and dispute resolution.
• Payment Accuracy: Ensure customer payments are recorded accurately and applied in a timely manner across all client accounts.
• Aging Management: Monitor aging reports, identify overdue accounts, and implement effective collection strategies to reduce outstanding balances.
• Escalated Collections: Enforce the firm's collections policy, manage the list of bad debt accounts, and interface with outside collections counsel as needed.

Account Reconciliation & Reporting

• Account Reconciliation: Reconcile customer accounts, ensure the accuracy of data in the ERP system, and resolve discrepancies related to invoices, payments, credits, deductions, or short payments.
• Performance Reporting: Prepare regular reports on receivables, collections activity, bad debt exposure, and department performance for Finance and firm leadership.
• Cash Forecasting: Coordinate with the Finance department on cash forecasting to support broader firm liquidity planning.
• Close & Audit Support: Support month-end close activities, audits, and compliance requirements related to accounts receivable.

Leadership & Team Management

• Team Development: Lead, train, coach, and evaluate accounts receivable staff to build accuracy, accountability, and continuous improvement.
• Cross-Functional Communication: Communicate proactively with billing, Finance, service line leaders, and firm leadership regarding receivables status, collection risks, payment trends, aging, and issue resolution.
• Review Cadence: Oversee quarterly aging review meetings and manage the year-end close process in partnership with service line leaders.

Compliance, Process & Technology

• Policy & Controls: Develop, document, and enforce accounts receivable policies, procedures, and internal controls.
• Process Improvement: Identify opportunities to improve processes, automate workflows, and strengthen cash collection performance using modern AR and ERP tools.
• Continuous Improvement: Bring forward ideas that reduce manual effort and increase the accuracy and speed of the receivables cycle, including AI-enabled tools where relevant.
• Other Duties: Perform additional duties as assigned to support the Finance team and the firm's broader objectives.

Supervisory Duties

• Team Leadership: Directly manage and develop Accounts Receivable staff, providing day-to-day guidance, coaching, and performance feedback.
• Employees are held accountable for all duties of this job.

Job Qualifications

Knowledge, Skills, and Abilities:

• Sound judgment when handling confidential financial information and client data.
• Strong communication and customer service skills, with the ability to collaborate effectively across the firm.
• Strong leadership, coaching, and team management skills.
• High attention to detail and commitment to accuracy.
• Excellent analytical, problem-solving, and decision-making abilities.
• Ability to manage competing priorities and meet deadlines in a fast-paced environment.
• Strong work ethic and task orientation.
• Continuous improvement mindset, with the ability to recommend and implement practical process enhancements.
• Technical Competency: Advanced Microsoft Office, including advanced Microsoft Excel skills.
• Comfort working with ERP, billing, cash application, or collections systems, with an eye toward automation and AI-enabled efficiencies.

Experience

• 5+ years of experience working in accounts receivable.
• 2+ years of experience in a supervisory or team leadership role.
• Strong understanding of revenue cycle processes, internal controls, and account reconciliation.
• Experience with ERP, billing, cash application, or collections systems required.
• Experience in a high-volume, multi-entity environment is a plus.

Education

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field required; equivalent experience may be considered.

Additional Requirements/Licenses/Certifications

• Candidates must pass a criminal background check.