Chief of Staff

Job Description

Job Description

About Zero Homes

Our mission is to rebuild American communities through healthy, affordable homes.

 

At Zero Homes, we operate on a simple premise: when you make contractors successful, homeowners win. The current home services industry is fragmented, complex, and opaque, which is frustrating for homeowners and exhausting for contractors. We are changing this by building a home upgrade marketplace that enables a simple, central, transparent process for homeowners and contractors to complete projects.

 

Through our platform we handle design, quoting, procurement, and customer service, allowing our contractor network to focus on what they do best and make them money: delivering projects. For homeowners, this delivers a predictable, high-quality, and transparent experience—transforming home upgrades from a source of anxiety into a seamless experience.Our vision is to create a world where homeowners and contractors in all 50 states can leverage our platform to execute thousands of projects every week within the next 36 months.

 

We work by a clear set of values:

• Be a "can kid," not a "can’t kid": We own our outcomes and go to extraordinary lengths to solve problems.
• Go fast, be clear: Speed is our advantage, and we sweat the details to deliver an extraordinary customer experience.
• Customer & Contractor Obsessed: We have a deep, personal understanding of the work to be done. We stay curious about our contractors' craft and the stories of our homeowners.
• Win, as a team: We are building an iconic business that will reinvent the industry, and will do so together.

If you are ready to build a world-class consumer experience that genuinely rebuilds American communities, come build with us.

 

About You

You love to get your hands dirty and are comfortable being in the trenches problem-solving. You’re a curious, “doer” type with a bias for action and a get s*** done attitude, but also know when to zoom out and examine the big picture. You have broad business management experience, operate well in ambiguity, and have proven your ability to communicate effectively across cross domains and teams. You have worked in early/small teams, are excited by a role you’ll be able to shape, are a phenomenal team player, and want to save-the-damn-planet!

 

About Your Role & Impact

We are looking for a driven, high motor generalist who is extremely reliable, resilient, and is looking to join an ambitious company that will enable them to do their life’s work. We are looking for someone with operational and business experience who can “figure it out” no matter the task, and then follow-through every time. Working directly with for CEO, you’ll have a unique opportunity to spearhead critical new initiatives, lead a 9-figure capital raising operation, and help us scale revenue to $100M+ over the next 24 months. You're specific responsibilities will include: 

Executive Operations & Capital Raises

• Operating weekly OKR meetings, holding team members accountable, and collaborating on key decisions.
• Preparing quarterly board meetings, investor materials & comms, monthly team all-hands, and collaborating with the leadership team to effectively run these meetings. 
• Running ad-hoc meetings and communications with investors both necessary and opportunistic.
• Lay the foundation and build a national network of prospects for the next several capital raises. This will include active outreach and travel, setting up regular events and dinners, and proactively updating and nurturing partners across the country.
• Run a structured capital raising process, including: research & positioning, material development, meeting scheduling, travel, and managing people, emotions, & docs through a closing process. 

Special Projects

• You’ll operate as leverage to the CEO and executive team. You will be responsible for highly strategic special projects in addition to menial tasks to enable them to maintain focus on the most important items at all times, including:
• Sourcing, vetting, and contracting vendors of all shapes and sizes for the business. 
• Managing company infrastructure, acquisitions, and executing contracts.
• Working closely with the leadership to define company quarterly and annual strategy.
• Standing in for the CEO for external meetings and presentations.

What You Bring

• 5+ years in a consulting strategy role, business operations, or a cross-functional role.
• Proven track record of being a thought partner to leadership and an ability to build trust with internal/external stakeholders at all levels.
• Strong organizational and process management skills that allow you to deliver across a diverse set of work streams including: setting strategic goals & underlying analysis, customer/partnership development, internal process improvements & documentation, and special projects.
• You operate with high accountability, need little to no hand-holding, and have proven yourself comfortable in handling the ambiguity typical of early businesses.
• You learn quickly, don’t let yourself get stuck, and have a true bias for action, with the ability to deliver high quality work product quickly.
• Sharp business judgment, problem-solving, analytical, and communication skills
• Passion for building incredible organizations solving the world's hardest problems.

- \uD83D\uDCC8 Equity

- \uD83E\uDE7A Medical, Dental, and Vision

- \uD83C\uDFDD️ 4 Weeks PTO + unlimited sick days

- \uD83C\uDFE0 Primarily an in-office role, with a flexible schedule

- \uD83D\uDDA5️ Workstation stipend 

Zero Homes is committed to creating an inclusive and accessible experience for all candidates. We encourage you to apply even if you believe that you do not meet all of the above criteria!