Administrative Assistant

Administrative Assistant - Lawncare Recurring (Operations)

We are looking for someone who truly enjoys helping to support the business. If you get energized and motivated about partnering with operations teams and interacting with people, this may be the job for you! If you describe yourself as organized and eager to learn with a desire to support your team, we want to hear from you!

As an Administrative Assistant you will provide essential administrative and clerical support to help ensure the efficient day-to-day operations of the branch. This role supports managers, field teams, and office staff by coordinating information, maintaining accurate records, and assisting with customer, vendor, and internal communications. The ideal candidate is organized, dependable, and comfortable working in a fast-paced, service-oriented environment.

Responsibilities:

• Provide general administrative support to operations and office teams, including filing, data entry, document preparation, and correspondence.
• Answer and route incoming phone calls, emails, and inquiries in a professional and timely manner.
• Maintain accurate records related to customers, vendors, employees, and service activities.
• Assist with scheduling, work orders, service requests, and coordination with field crews.
• Support basic accounting and administrative tasks, such as invoice preparation, purchase order processing, and expense tracking.
• Coordinate and distribute internal communications and assist with reporting as needed.
• Maintain organized electronic and physical filing systems in accordance with company standards.
• Support compliance efforts by assisting with documentation related to safety, licensing, and regulatory requirements.
• Perform additional clerical and administrative duties as assigned.
• Facilitate the uniform order request process at the branch level
• Greet all incoming visitors and manage walk in applicant traffic
• Performing other tasks as assigned

Requirements:

• High school diploma or equivalent required.
• 13 years of administrative or clerical experience in an office or operational environment.
• Strong organizational skills with the ability to manage multiple tasks and priorities.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and basic office equipment.
• Attention to detail and accuracy in data entry and documentation.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively in a team environment.

Preferred Skills & Experience:

• Experience working in landscaping, construction, facilities services, or a similar field-based industry.
• Familiarity with scheduling, invoicing support, or customer service functions.
• Experience supporting managers or field operations teams.
• Basic knowledge of accounting, payroll, or HR administrative processes.
• Bilingual (English/Spanish) a plus.
• Strong customer service mindset and problem-solving skills.
• Acumatica experience is a plus!

Benefits:

• Medical, Dental and Vision insurance
• Ancillary insurance benefits
• 401k with employer match
• Paid time off
• Paid holidays
• Weekly pay
• Ongoing training
• Career advancement opportunities

About Us:

Here at Down to Earth, we pride ourselves in our commitment to our team and the communities we support. With over 1,200 employees spanning across 12 locations, we provide premium commercial landscape development, maintenance, and enhancement services serving multiple regions across Florida.

We are invested in shaping the future of the green industry by focusing on community, continuous improvement, and quality every time. We approach each project with the same business strategy and principles that have made us successful for 30 years: surround yourself with team members that care and offer services that exceed client expectations. We strive to build long-term relationships by exemplifying value through superior work.

Come and experience the Down to Earth difference! Join our team and work alongside Florida's best landscape and irrigation professionals. We offer the perfect place to work, learn, and grow.

Down To Earth is proud to be an Equal Employment Opportunity employer. We strive to recruit, develop, and retain top candidates by providing an engaging culture and opportunities to grow and develop. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, status as an individual with a disability, or any other characteristic protected by applicable law.