Office Assistant

Job Summary Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into the system. Collects co‑pays and performs pre‑certifications and filing. Position Responsibilities Answers and screens phone calls by the third ring, directing all calls to the appropriate staff member and ensuring all information is accurate. Schedules patient appointments and registers patients, including updating and verifying all system demographics and insurance information. Performs billing functions such as entering charges and payments, collecting co‑pays, reconciling batches, and preparing deposits. Prepares referrals and obtains pre‑certifications as required. May train and direct office assistants at sites, including preparation of work and training schedules; acts as an office resource and mentoring role model. Position Qualifications Required / Experience Required Excellent communication and customer service skills. Strong multi‑tasking abilities and computer literacy. 0‑2 years of Medical Office experience. Required Education High School diploma or equivalent. Hourly Rate $18.69 – $26.01 (varies based on experience, internal equity, and market data) Benefits Virtua offers a comprehensive package for full‑time and part‑time colleagues, including medical/prescription, dental, and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws; short‑term disability and optional long‑term disability; colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance; and an employee assistance program that includes free counseling sessions. #J-18808-Ljbffr