Service Technician/Service Engineer - Machine Tools

Job Description

Job Description

KAAST Machine Tools is a machine tool and fabrication equipment manufacturer based in the greater Philadelphia area . We offer one of the most extensive new metalworking machinery lineups in North America and are one of the fastest-growing machine tool manufacturers in the nation. Our products include CNC and conventional chip-making equipment (mills, lathes, saws, grinders) as well as a complete line of fabricating equipment (press brakes, shears, angle and plate rolls, and plasma systems).

 

 

We are seeking a hands-on Machine Tool Service Technician (shop and field) to join our Philadelphia team. This role involves maintaining, machine troubleshooting, and repairing equipment to ensure optimal performance and safety.

 

 

Tasks & Responsibilities

 

• Prepare machines for shipment, including uncrating, powering up, and performing full testing. 
• Perform customer demonstrations and operator walkthroughs in our showroom .
• Provide technical support by phone and on-site service to diagnose and resolve machine issues.
• Accurately document service activities, repairs, and maintenance procedures.
• Assist with industrial machine installation and customer training.

Skills & Qualifications

 

• 1–3 years of experience in industrial machine repair or a related technical field. 
• Hands-on experience with machine tools (Lathes, Mills, Saws, Grinders, or Sheet Metal Machinery).
• Strong mechanical aptitude and industrial electrical (3-phase) systems.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently or as part of a team in a fast-paced environment.
• Strong communication skills, including the ability to assist customers over the phone.
• Experience with blueprints, schematics, hydraulics, or PLC interfaces is a plus

The Travel Expectation
While based primarily in our Philadelphia showroom, this role includes a travel component of 30-50% to support our national machine deliveries and industry trade shows (IMTS and FABTECH). As KAAST continues to expand, we seek a candidate who is flexible and comfortable with seasonal shifts up or down in travel frequency. 

 

 

Pay: $25-$45/hour. (Based on experience)

 

 

Job Type: In Person, Full-time

 

 

Experience

• Technician: 1-3 Years (Required) 
• Electrical: 1 year (Required)
• Capital Equipment / Machine Tools: 1 year (Preferred)