Director, Revenue Cycle Management [Remote]

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Revenue Cycle Management based in United States.

This role sits at the core of a high-growth digital health organization’s financial engine, responsible for ensuring that care delivered is accurately and efficiently converted into revenue collected. You will lead the end-to-end revenue cycle operations, with full ownership of collections, accounts receivable performance, and payer relationships across a complex healthcare ecosystem. This is a highly impactful leadership role that blends operational rigor, financial strategy, and hands-on problem solving. You will be expected to build scalable systems, eliminate revenue leakage, and ensure disciplined execution across the billing lifecycle. The position requires a leader who thrives in ambiguity, operates with urgency, and takes full accountability for outcomes. You will also serve as a key escalation point for complex payer and billing issues, driving resolution through negotiation and structured problem solving.

Accountabilities:

• Own the end-to-end revenue cycle management function, including collections, accounts receivable, billing operations, and cash flow forecasting to ensure leadership visibility into financial performance.
• Build and optimize a high-performance collections infrastructure, standardizing workflows, reducing revenue leakage, and driving improvements in net collection rates.
• Identify and resolve bottlenecks across the billing lifecycle, implementing process improvements that reduce denials and accelerate AR resolution timelines.
• Serve as the primary escalation point for complex payer disputes, directly engaging with health plans to resolve payment issues and negotiate favorable outcomes.
• Partner with Finance, Legal, Product, and Growth teams to align billing strategies with contracts, operational workflows, and company expansion goals.
• Develop, track, and optimize KPIs across revenue cycle performance, using data insights to adjust strategies and improve recovery outcomes in real time.
• Lead and mentor the revenue cycle operations team, ensuring accountability, efficiency, and high-quality execution across all billing and collections activities.
• Support client and payer communications, ensuring transparency, trust, and clarity in all billing-related interactions.

Requirements:

• 8+ years of experience in revenue cycle management, billing operations, or healthcare financial operations, including at least 2–3 years in a leadership or management role.
• Strong expertise in collections, accounts receivable management, and end-to-end revenue cycle processes within healthcare environments.
• Proven experience negotiating and resolving complex payment issues with health plans, payers, or insurance organizations.
• Deep knowledge of CMS regulations, payer behavior, and healthcare reimbursement systems.
• Experience working with EMR and RCM systems, as well as payer portals and billing platforms; experience with system migrations is a plus.
• Strong analytical and operational mindset with the ability to identify inefficiencies and design scalable process improvements.
• Excellent leadership, communication, and stakeholder management skills across cross-functional teams.
• High level of ownership, autonomy, and ability to thrive in fast-paced, performance-driven environments.

Benefits:

• Competitive salary with performance-based incentives.
• Comprehensive medical, dental, and vision insurance coverage.
• Opportunity to work in a high-growth digital health organization with meaningful real-world impact.
• Flexible work environment supporting remote collaboration.
• Paid time off and company holidays.
• Career development opportunities in healthcare operations and revenue cycle leadership.
• Collaborative, mission-driven culture focused on improving access to affordable and nutritious healthcare solutions.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.