Facility Operations Specialist

Job Title: Facility Operations Specialist

Come join the City of Bellevue!

Please fill out your application as fully as possible. The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. Read the "Hiring Process" section below to learn more.

New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.

Job Summary

The Facility Operations Division of the Finance & Asset Management Department provides advanced preventive and corrective maintenance services, specializing in HVAC trade work, at 12+ city facilities, including City Hall, Bellevue Service Center, and Fire Stations, encompassing over 700,000 sf of space. Our Facility Operations Specialists provide on-site support Monday-Friday between 6:30am and 5:00pm with after-hours/weekend/holiday support as needed.

Essential Duties and Responsibilities

• Manage the daily operation of the HVAC systems and components at supported sites.
• Perform and oversee the maintenance, repair and installation of commercial building HVAC, components, systems and supporting infrastructure.
• Plans, schedules, and participates in the physical performance of the preventive maintenance program for HVAC and other mechanical building equipment.
• Coordinate and/or complete HVAC modifications on small to large scale building improvement and renovation projects and/or oversee the work of contractors and vendors.
• Verifies equipment or system operations by manually checking various gauges and instruments and maintaining proper levels of water, oil, refrigerants, and air pressure as specified by operating and maintenance guides.
• Perform effective root-cause analysis to diagnose problems and implement corrective action and preventive measures to minimize future equipment malfunctions.
• Performs a variety of preventive and corrective maintenance tasks on buildings and systems. Including but not limited to; Toilet flush valves, plumbing valve rebuilds, clogged drain complaints, lighting issues, cubicle reconfigurations, general custodial support, access control and building automation support, HVAC comfort complaints, painting, carpentry, general customer service requests, etc
• Coordinates and conducts safety and fire inspections with state and local authorities and outside safety vendors.
• Draft scopes of work, vendor evaluation criteria, manages contract/RFP processes, selects contractors, prepare schedules, oversees vendor work, coordinates work with affected clients and process/authorize invoices for payment and project close out.
• Support Departments project managers and planners with technical knowledge of building systems/components and coordination of vendors.
• Review plans, specifications and proposals for renovations and new construction projects to ensure accuracy and compliance.
• Manage the work of contracted vendors on projects and assist/coordinate work that requires temporary shutdowns, interruptions to services or other alterations to normal business operations.
• Respond to severe weather events or other after-hours emergencies in compliance with the duty to report for assigned emergency operations to help support the restoration of normal services to facilities and the City's infrastructure.
• Participates in standby rotation to provide emergency response on a 24-7 basis.
• Draft clear and concise documents in daily work and email correspondence.
• Uses mobile phone, computer, and/or other devices to communicate and to access Internet, email/messaging, calendar, etc...
• Utilizes our enterprise asset management system to accurately and timely record work order data, scheduling information, milestones, document work performed and enter timekeeping.
• Provides guidance, mentoring and support to new and/or less experienced building maintenance staff.
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
• Employee must operate City vehicle to drive to various facility sites transporting materials, tools, and equipment.

Supervision Received and Exercised

Works under the general supervision of the Facility Operations Superintendent. No formal supervisory responsibility, but may act as lead worker, train new or developing employees, and/or review the work of other staff.

Qualifications

Knowledge, Skills, Abilities and Competencies

• Knowledge of the safe methods, practices, tools, and materials used specifically in air conditioning, heating, and air handling operations maintenance and repair work.
• Knowledge of equipment, materials, and supplies used in the maintenance and upkeep of general building components, systems, and surrounding grounds.
• Knowledge of occupational hazards and necessary safety precautions applicable to building equipment, installation, maintenance, and repair work.
• Ability to work independently and to complete daily activities according to work schedule.
• Ability to communicate effectively with customers, co-workers, contractors, and others both orally and in writing.
• Proficiency in the use of a variety of equipment and tools properly and safely.
• Proficiency with technology and computer use, particularly Microsoft Office applications and maintenance software.
• Ability to understand, interpret and follow written and oral instructions.
• Ability to establish effective working relationships and be a productive member of a team.
• Demonstrates exceptional customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.

Education, Experience, and Other Requirements

• Graduation from high school or a GED equivalent.
• Four or more years of progressively responsible related experience in commercial HVAC maintenance and repairs.
• Must possess, or be able to obtain, a valid Washington State Driver's license by date of hire. Must have and maintain a good driving record.
• Must successfully pass a criminal background check.
• Apprenticeship, certification, or other training related to HVAC and facility maintenance activities preferred.
• Must possess a valid CFC Universal certification
• Or any equivalent combination of education, experience and training that provides the required knowledge, skills, and abilities.

Supplemental Information

Physical Demands

• Work involves walking, standing, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms.
• Vision abilities required by this job include close vision and the ability to adjust focus.
• The employee may be required to push, pull, lift, and/or carry up to 80 pounds.
• The noise level in the work environment is usually moderately quiet while in the office and moderately loud when in the field or on jobs.
• Work may periodically require the employee to stand for long periods, climb, balance, bend, stoop, kneel, crouch, and/or crawl.
• The employee may be required to work in outside weather conditions, in wet and/or humid conditions, in high, precarious places, near moving mechanical parts, near fumes, airborne particles, and/or toxic or caustic chemicals, or near risk of electrical shock and/or vibration.

Hiring Process

The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. To evaluate all candidates fairly and equitably, the City will make all applicants anonymous when we are screening the applications. We will redact information from our application such as your name, address, and other demographics. To help us, please complete the online application form as fully as possible.

• Answer the Supplemental Questions when requested which can be found on the Questions tab of the Job posting.
• We do not accept resumes and cover letters during the anonymous application screening stage, unless otherwise stated in the job description.
• Applicants advancing to the next stage may be required to provide a cover letter, resume, writing sample, and references.

Conditions of Employment

• All candidates will be required to establish employment authorization and identity at the time of hire. The City is not able to sponsor work visas.
• All positions require the completion of references checks, including at least one prior supervisor.
• Some positions may require completion of a criminal background check prior to start employment
• Some positions may require obtaining a commercial driver's license (CDL), licensures, or additional certifications.

At the City of Bellevue, you'll be part of a team committed to providing exceptional customer service, upholding the public interest and advancing the community vision. The