Production Administrative Assistant

Are you organized, detail‑driven, and energized by keeping operations running smoothly? At Groundworks, North America’s leader in foundation solutions, our Production Administrative Assistants are essential partners to our field and leadership teams—providing the coordination, accuracy, and follow‑through that keep projects on track. From scheduling support and paperwork management to communication and data accuracy, your work directly supports our crews and ensures a seamless customer experience. If you thrive in a fast‑paced environment and want a stable role with growth opportunities at a nationally respected company, this position is built for you. The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome and positive image of Groundworks. This position handles workflow for customer service calls, production and service technician interaction and supports administrative needs of a busy customer service‑based industry. Duties and Responsibilities Provide administrative support for timekeeping Create weekly job packs Create and close purchase orders Ensure office equipment is in working order, including scheduling maintenance Provide great customer experiences and service Set and confirm install dates Mail customer information packets Follow up with customers on a variety of issues Update customer records for accuracy It is an essential function of this job that the employee regularly and reliably reports to work on time each working day. Qualifications High School Degree or GED 1‑2 years of Administrative Assistant experience (preferred) Previous call center or customer service experience (preferred) Must be positive and motivated with excellent communication skills Ability to adapt quickly to changes in work strategy Excellent computer skills Great oral and verbal communication Working Conditions: Full‑time, Onsite. Seeing with the ability to read reports, data, statistics and information on computer screens is required. What We Offer Competitive base pay + bonus based on company performance ($30-45k avg.) Annual Tribe Appreciation Tour, holiday & volunteer events Upward mobility – we promote from within 80% of the time Employee Ownership Program – our employees share the upside Tuition Reimbursement Program – we invest in your development Work‑life balance – 2 weeks PTO and 6 paid holidays US: Affordable and comprehensive benefits package including medical, dental, vision, long & short‑term disability, company‑paid life insurance, 401(k) with company match, and paid maternity leave Canada: Affordable and comprehensive benefits package including medical, dental, long & short‑term disability, and company‑paid life insurance The anticipated salary range for this role in Michigan is $16.61 ‑ $19.54. Final compensation will be based on an evaluation of each candidate’s qualifications, relevant experience, demonstrated capabilities, and work location. We take pride in our exceptional growth—because it means we’ve built our company and solutions on a rock‑solid foundation. Every day, every employee has the opportunity to play an impactful role in changing an industry, setting a new standard, and delivering solutions that our customers love. True to our values, we’ve done the right things from the beginning, setting the stage for an even brighter future. Join us as we charge ahead! #J-18808-Ljbffr